Compatibility with “CURCY – Multi Currency for WooCommerce”

  • Resolved giordanidis

    (@giordanidis)


    5 months, 2 weeks ago

    Hello!

    First of all, thank you for your plugin!

    I’d like to use it in a website, along with the CURCY – Multi Currency for WooCommerce plugin. This is a plugin for WooCommerce, which makes it possible for the user to see a product in more than one currency.

    The issue is that when I’m using your plugin, and I create a Gift Card (I have kept the default values for the Gift Card: 100, 200, 300), then I always see the values in EUR (which is my default currency), either when I’m in the EUR view or in the SEK (Swedish krona) view (the view changes from a CURCY plugin drop-down).

    When I go to Cart/Checkout etc., I see the correct prices, based on the view I have chosen! So the issue seems to exist only in the Product page, in the price amount labels.

    I hope you can help me solve this issue, either with an update, or even with a suggestion to use some hook to change the price amount label programmatically.

    Thank you in advance!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @giordanidis,

    Greetings from WebToffee support. Thank you for reaching out to us.

    Unfortunately, the WebToffee Gift Card plugin is not compatible with multi-currency plugins at the moment.

    To resolve the issue with the price amount label, please copy the code snippet from here and paste it into your active theme’s function.php file (WordPress Dashboard > Appearance > Theme Editor > functions.php) or you can use the?Code Snippet plugin to do that for you.

    Kindly check using the code snippet and let us know how it goes.

    Thread Starter giordanidis

    (@giordanidis)

    Hello again!

    Thank you very much, I added the snippet into my child theme’s functions.php and I can now see the correct prices. However, I can see there are 2 new issues.

    As I had told you, I’ve kept the default values: 100, 200, 300.

    1) If I’m in the Product page of the Gift Card and I switch the currency to SEK, and I add the first amount (which is kr1,180.42 – this is 100 EUR in SEK), then when I go to the Cart page, I see that instead of actually adding kr1,180.42, the system has added kr13,933.91 (which is 1,180.42 EUR)! So I see there’s a confusion here.

    2) While I can add-to-cart the first two amounts, I can’t add the third amount (in SEK currency view). I get a “Maximum amount is 3541.260000” error. You may check the below screenshot.

    View post on imgur.com

    I’m using:
    CURCY – Multi Currency for WooCommerce (Version 2.2.3)
    WebToffee Gift Cards for WooCommerce (Version 1.1.0)

    Thank you!

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @giordanidis ,

    Thank you for getting back to us and providing details about the further issues you’ve encountered with the WebToffee Gift Cards for WooCommerce plugin alongside the CURCY – Multi Currency for WooCommerce plugin.

    To proceed with our investigation, could you please provide us with the following information:

    1. The URL of the Gift Card product page.
    2. The configuration you have set up in the CURCY – Multi Currency plugin.

    If you have any privacy concerns regarding sharing this information here, please feel free to share it via this link.

    We appreciate your cooperation and look forward to resolving these issues for you.

    Thread Starter giordanidis

    (@giordanidis)

    Hello!

    I’ve shared more details through your link. Looking forward to receiving your feedback!

    Thank you! ??

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @giordanidis ,

    We have received the information you provided, and we will get back to you shortly with feedback.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @giordanidis ,

    Thank you for your patience. We have reviewed the information you provided, and to ensure compatibility with the CURCY – Multi Currency for WooCommerce plugin, we have added the necessary filters to our plugin. A modified version of the WebToffee Gift Cards for WooCommerce plugin has been released.

    Please update to the latest version of the plugin. After updating, kindly replace the previously provided code snippet with the modified snippet available here.

    This should resolve the compatibility issues you experienced with the CURCY – Multi Currency for WooCommerce plugin. If you encounter any further issues, feel free to reach out!

    Thread Starter giordanidis

    (@giordanidis)

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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