• Resolved SKSchouten

    (@skschouten)


    Hello,

    Great plugin, however I’ve run into a compatibility issue with the Extra Product Options plugin (https://codecanyon.net/collections/8315976-extra-product-options) My product prices are determined by this plugin and listed on the product page. While discounts set by the Discount Rules for WooCommerce are successfully applied in the shopping cart, that doesn’t reflect in the prices listed on the product pages. When I first load a product page, I can quickly see the price with the discount applied to it, but it changes to the original price in less than a second. So it seems that the Extra Product Options plugin overwrites the price set by the Discount Rules plugin.

    Is there any way to get these two to work together?

    Any help is much appreciated, thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,
    Thank you for reaching out.

    Can you please open a support ticket here–> https://www.flycart.org/support with elaborate details of your site and screenshots indicating the issue/ requirement so that we can quickly have a check and assist accordingly?

    Thanks
    Team Flycart

    Thread Starter SKSchouten

    (@skschouten)

    Thanks I will.

    Hi,

    It seems like you have already opened a support query and our support engineer is already in contact with you.

    Feel free to reach out in case of any further queries.

    Thanks
    Team Flycart`

    Thread Starter SKSchouten

    (@skschouten)

    Just in case anyone ever has the same question/problem: it’s not possible to show the discount prices on product pages while using the Extra Product Options plugin unfortunately.

    Hi,
    Thank you for contacting us back.

    The discounts will be reflected on the cart pages.
    ?However, there is a limitation.

    It is not possible to show strikeout in product pages since extra options are handled by third party plugin and its overriding our discounted price. So sorry about it.

    Also, ?we have full compatibility with the official woocommerce add ons plugin.

    ?When this plugin is used, it is possible to show the discount prices on product pages and cart pages.

    Thanks for understanding.

    Thanks
    Team Flycart

Viewing 5 replies - 1 through 5 (of 5 total)
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