• Resolved discara

    (@discara)


    Dear berocket team,
    I would like to ask if there is compatibility between the legenda theme 3.2 and your plugin. I installed it and created a label but nothing is shown.

    Regards
    Discara

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello Discara,

    Please open plugin settings page and check if ‘Disable global labels’, ‘Disable product labels’ and ‘Disable labels on product page’ are not checked.

    Open created label and try to remove all the conditions. Maybe your condition is limiting it.

    And of course if your theme is not using WooCommerce hooks it could provide a problem for the plugin to attach the labels.

    Regards,
    Dima

    Thread Starter discara

    (@discara)

    Hello Dima,
    thank you for your quick answer. I checked the settings and no box was checked. Could it be a problem that the theme itself is using is own labels? I want to use custom labels so tried your plugin. I deactivated the theme labels but it doesn’t help.

    Regards
    Discara

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Discara,

    I don’t think that the problem is in theme labels but in the hooks theme is using. If you can send me your theme to [email protected] I could check it and help you configure it for your theme.

    Regards,
    Dima

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Compatibility with Legenda theme’ is closed to new replies.