• Hello,

    I noted there is update info:

    Enhancement – Compatibility version: WordPress 5.4 and WooCommerce 4.0
    Enhancement – Compatibility with Math Rank SEO

    But I found once Math Rank SEO and Advanced AJAX Product Filters both activated, there will be still issue: there has been a critial error on your website, please check your site admin email inbox for instructions

    In this case, I can not access backend dashboard.

    We are using these plugins together:

    https://www.ads-software.com/plugins/redis-cache/
    https://www.ads-software.com/plugins/nginx-helper/

    If you need more info for debug, please let me know.

    Thanks

    • This topic was modified 4 years, 8 months ago by alexsina.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello @alexsina,

    Thank you for the message. Our developer is checking this issue already.

    Regards,
    Dima

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Do you have error log available? Could you please check error description text?

    Thread Starter alexsina

    (@alexsina)

    Hello,

    Yes, acuatlly I submit the issue to Math Rank SEO at following topic when I use Advanced AJAX Product Filters 1.4.1.9, and you can check the screenshot at

    https://www.ads-software.com/support/topic/here-has-been-a-critical-error-on-your-website-please-check-your-site-admin-ema/

    But the author of Math Rank SEO think the issue is related to Advanced AJAX Product Filters and Nginx helper.

    Yesterday, I update Advanced AJAX Product Filters to the verson 1.4.2, and here is the screenshot that I took just now for you:

    https://prntscr.com/rmvgqi

    Also, if any of following plugins are activated on main site of multisite, it will show up at network admin dashboard:

    Product Tabs Manager for WooCommerce
    Advanced AJAX Product Filters for WooCommerce
    WooCommerce Load More Products

    Please check the screenshot to understand what I mean:https://prntscr.com/rmvm8k

    I am not sure whether it is related to Nginx helper, but it would be great if you can resolve it.

    Thanks

    Thread Starter alexsina

    (@alexsina)

    Also, there are error logs on Woocommerce logs, please check the screenshot:

    https://prntscr.com/rmvpkz

    Details as below:

    2020-03-26T01:20:05+00:00 CRITICAL Uncaught Error: Call to a member function get_author_permastruct() on null in /var/www/backpackartisan.com/htdocs/wp-includes/author-template.php:346
    Stack trace:
    #0 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-purger.php(322): get_author_posts_url(‘3’)
    #1 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-purger.php(193): Purger->_purge_by_options(108130, ‘1’, ‘1’, ‘1’, ‘1’)
    #2 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-nginx-helper-admin.php(589): Purger->purge_post(108130)
    #3 /var/www/backpackartisan.com/htdocs/wp-includes/class-wp-hook.php(288): Nginx_Helper_Admin->set_future_post_option_on_future_status(‘publish’, ‘new’, Object(WP_Post))
    #4 /var/www/backpackartisan.com/htdocs/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #5 /var/www/backpackartisan.com/htdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #6 /var/www/backpackartisan.com/htdocs/wp-includes/post.php(4620): in /var/www/backpackartisan.com/htdocs/wp-includes/author-template.php on line 346

    2020-03-26T01:20:26+00:00 CRITICAL Uncaught Error: Call to a member function get_author_permastruct() on null in /var/www/backpackartisan.com/htdocs/wp-includes/author-template.php:346
    Stack trace:
    #0 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-purger.php(322): get_author_posts_url(‘3’)
    #1 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-purger.php(193): Purger->_purge_by_options(108132, ‘1’, ‘1’, ‘1’, ‘1’)
    #2 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-nginx-helper-admin.php(589): Purger->purge_post(108132)
    #3 /var/www/backpackartisan.com/htdocs/wp-includes/class-wp-hook.php(288): Nginx_Helper_Admin->set_future_post_option_on_future_status(‘publish’, ‘new’, Object(WP_Post))
    #4 /var/www/backpackartisan.com/htdocs/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #5 /var/www/backpackartisan.com/htdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #6 /var/www/backpackartisan.com/htdocs/wp-includes/post.php(4620): in /var/www/backpackartisan.com/htdocs/wp-includes/author-template.php on line 346

    2020-03-26T01:20:40+00:00 CRITICAL Uncaught Error: Call to a member function get_author_permastruct() on null in /var/www/backpackartisan.com/htdocs/wp-includes/author-template.php:346
    Stack trace:
    #0 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-purger.php(322): get_author_posts_url(‘3’)
    #1 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-purger.php(193): Purger->_purge_by_options(108133, ‘1’, ‘1’, ‘1’, ‘1’)
    #2 /var/www/backpackartisan.com/htdocs/wp-content/plugins/nginx-helper/admin/class-nginx-helper-admin.php(589): Purger->purge_post(108133)
    #3 /var/www/backpackartisan.com/htdocs/wp-includes/class-wp-hook.php(288): Nginx_Helper_Admin->set_future_post_option_on_future_status(‘publish’, ‘new’, Object(WP_Post))
    #4 /var/www/backpackartisan.com/htdocs/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #5 /var/www/backpackartisan.com/htdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #6 /var/www/backpackartisan.com/htdocs/wp-includes/post.php(4620): in /var/www/backpackartisan.com/htdocs/wp-includes/author-template.php on line 346

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi,

    Please update plugin to the most recent version and check if the issue persist.

    Regards,
    Dima

    Thread Starter alexsina

    (@alexsina)

    Hello,

    Issue persist, please check the screenshot:

    https://prntscr.com/ro5ws1

    Rank Math SEO Version 1.0.41.1
    Advanced AJAX Product Filters version 1.4.2.2

    Error logs on Woo:

    https://prntscr.com/ro5ydy

    Thanks

    Plugin Author RazyRx

    (@razyrx)

    Hello @alexsina,

    Right now do not see any errors from our plugin, please contact https://www.ads-software.com/plugins/nginx-helper/ support with this issue.

    Regards,
    Oleg

Viewing 7 replies - 1 through 7 (of 7 total)
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