• Resolved pesac

    (@pesac)


    I’m having an issue where Smush tells me I’m having an issue with loopback requests when I use bulk smush. I deactivated all plugins except smush and it was working. I activated them one at time until it stopped working and it was AIOS that is causing the issue. I tried adding all of the smush IP addresses to the firewall allowlist but that didn’t resolve it. Are there any settings that could be blocking loopback requests or otherwise interfering with Smush plugin?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter pesac

    (@pesac)

    Took another few minutes and traced it to Deny bad query strings setting. I guess I’ll just have to leave this off.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @pesac,

    Can you please cross-check if the IP address not permanently blocked in WP security > Dashboard > Permanent blocklist.

    Also please try disable one by one below features mostly one of this feature have the issue.

    1) Deny bad query string – WP Security > Firewall > PHP rules tab. Deny bad query strings: uncheck the checkbox and save
    2) Advanced char filter – WP Security > Firewall > PHP rules tab. Enable advanced character string filter :uncheck the checkbox and save
    3) 5g firewall rules – WP Security > Firewall > 6G Blacklist firewall rules tab. Enable legacy 5G firewall protection uncheck the checkbox and save
    4) 6g firewall rules – WP Security > Firewall > 6G Blacklist firewall rules tab. Enable 6G firewall rules – uncheck the checkbox and save
    5) REST API – WP Security > Firewall > PHP rules – WP REST API Can you please cross check the Disallow unauthorized REST requests:
    6) WP Security > Firewall > Internet bots ban – Blank HTTP headers Ban POST requests that have a blank user-agent and referer

    Regards

    Thread Starter pesac

    (@pesac)

    Hi @hjogiupdraftplus,

    Yes it was Deny bad query strings that was the culprit. I disabled it and it works.

Viewing 3 replies - 1 through 3 (of 3 total)
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