Compatibility with theme

  • Resolved awaaxyb

    (@awaaxyb)


    1 year, 2 months ago

    Hello,

    We have a compatibility problem with a theme that seems not possible to resolve, theme is Minimog WP and we have a bad looking front end when we enable Lite Speed Cache on our Staging site (last updates), we try to change settings and we check the theme documentation about lite speed cache but nothing work set apart disable litespeed cache.

    In the other hand we have the actual Live site that is running Lite Speed Cache without any bad look on the front end (old version of WP and woocommerce, of theme, plugins, etc).

    We don’t find how to fix this.
    We use the full Lite speed package, server, cdn, and LSCWP.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter awaaxyb

    (@awaaxyb)

    Report number: NMVSNSZW

    Report date: 09/18/2023 17:34:31

    Plugin Support qtwrk

    (@qtwrk)

    please explain a bit , or better do a screenshot , where/how exactly does it have bad looking ?

    Thread Starter awaaxyb

    (@awaaxyb)

    u need to go to main language (same problem with any language but more visible with the main language) take any product category and u’ll see the header’s large white space, then, if u check the bottom of product category u’ll see the broken product category pagination and product are overlapping themself

    actually for link or screenshot we can’t publicy content here

    any mail or our description is sufficient ?
    thanks

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Viewing 5 replies - 1 through 5 (of 5 total)
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