• Resolved sayna

    (@sayna)


    Hi, we have a problem with the plugins compatibility with WooCommerce Multi Currency (CURCY by VillaTheme), The weird thing is that it only works on variable products and currency changes correctly. But nothing effects the simple products. The option (Add compatible for WooCommerce Currency Switcher) is also active. Could you please check what’s making the issue? Thanks in advance ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi there,

    Thank you for reaching out to us.

    1. Can you give a try by choosing the setting “Do you have custom prices set using another plugin or custom code?” -> Yes from our settings tab ?

    Something from: https://nimb.ws/yJlr3F

    I hope this helps in resolving the issue.

    2. If issue still occurs, can you please open a support ticket here ->?https://www.flycart.org/support?with the below details:

    • Screenshots of rule setup
    • Version of our plugin you are using
    • Screenshots of cart page indicating the issue
    • Site URL

    So that we can quickly check and assist you accordingly.

    We look forward to hearing from you soon.

    Thank you,

    Team Flycart

    Thread Starter sayna

    (@sayna)

    Hi,

    Thanks for the reply,
    When set it to yes, it gives a sticky conflict error notification on top of the page:

    WooCommerce Multi Currency and Woo Discount Rules compatibility issue: To make the two plugins work properly, please go to Woo Discount Rules/Settings/Third party plugin conflict fixes & options and check the “No” checkbox next to “Do you have custom prices set using another plugin or custom code?”

    Using the Discount rules for Woocommerce version of v2.5.4.
    So I guess I need to open a ticked in this case?
    Thanks

    Thread Starter sayna

    (@sayna)

    Update:
    With the help of Health Check & Troubleshooting plugin, and comparing the settings with a demo site:

    Under Setting/General/Changing the Suppress third party discount plugins option from ”yes” to ”no” did the trick I guess. ??

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Happy that you have figured yourself. ??

    If you have any other difficulties, our team at Flycart is here to help. Please visit our support page at https://www.flycart.org/support and don’t hesitate to create a ticket for any further queries.

    We look forward to hearing from you soon and wish you a wonderful day ahead!

    All the best,

    Team Flycart

Viewing 4 replies - 1 through 4 (of 4 total)
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