• Resolved photoarth

    (@photoarth)


    Hi themeisle-team.

    I am interested in buying the MPG-plugin for my new page. But I am not sure if it works fine with the theme. I am using a flotheme named Elise. When checking the compatible page builders I clicked on the contact but the link seems to be broken. MPG generates a new sitemap and I can visit the urls, but the shortcode placed in the template is not replaced by the Cities inserted in the list uploaded. Before purchasing it I must be sure it would work fine.

    I′m glad to here from you.

    Best regards

    Marcus

    • This topic was modified 2 years, 11 months ago by photoarth.

    The page I need help with: [log in to see the link]

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  • Mat

    (@mateithemeisle)

    Hello @photoarth ,

    Thank you for showing an interest in MPG and apologies for the delayed reply!

    MPG is compatible with a variety of builders and themes however, this particular one hasn’t been tested by us. Here is a complete list with all the builders and themes that MPG has been tested on.

    Can you please provide a screenshot of the template and how the data looks in your file so we can troubleshoot on our end?

    Also, please check for plugin conflicts as this issue might be due to one. So please deactivate all plugins and check if it resolves your issue and after that try activating the plugins one by one to find the problematic plugin. Then replace it with an alternate plugin.

    To do it safely without losing any of your work, please take the following steps:
    Install and activate the Health Check plugin.
    Enable the TroubleShoot mode.
    Enable the MPG plugin and open the page.
    Does it resolve the issue? If yes, then there is some plugin conflict or configuration error that you can check by enabling theme/plugins one by one in the troubleshooting mode.
    Health Check allows troubleshooting without losing the current setup. The changes are done only temporarily until you turn off the troubleshooting mode.

    You might want to back your website up before doing this; if you don’t already have a backup plugin, then you can use this one: https://www.ads-software.com/plugins/updraftplus/.

    Since it’s a new plugin, it most likely won’t cause any additional issues.

    Let us know if this solved your issue.

Viewing 1 replies (of 1 total)
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