Compatiblity issues with the All-in-One Video Gallery Plugin

I’m San Rosh, the developer of the “All-in-One Video Gallery” plugin https://www.ads-software.com/plugins/all-in-one-video-gallery/

We released a new version yesterday with support for Polylang. After the release, we started receiving several complaints from our customers that the videos, categories & tags from our plugin disappeared from their websites. When checking a customer’s website, I found that he had not assigned any default language for the videos. But, he says that the videos were working well using our OLD version that doesn’t have any support for Polylang. I suggested the solution from your website here https://polylang.pro/doc/i-activated-the-plugin-and-my-posts-are-not-displayed-anymore/ and he is happy now with the fix.

Question:

The previous version with no support for Polylang worked well. But, the issue arises only after the update. Could you please check our wpml-config.xml file and let me know if you have any suggestions for our configuration? Actually, I am about to write a detailed tutorial on our website with some troubleshooting tips. Before that, I want to make sure there are no issues with the configuration we have.

Please help!

wpml-config.xml

<wpml-config>
    <custom-types>
        <custom-type translate="1" display-as-translated="1">aiovg_videos</custom-type>
        <custom-type translate="1" display-as-translated="1">aiovg_automations</custom-type>
    </custom-types>
    <taxonomies>
        <taxonomy translate="1" display-as-translated="1">aiovg_categories</taxonomy>
        <taxonomy translate="1" display-as-translated="1">aiovg_tags</taxonomy>
    </taxonomies>
    <custom-fields>
        <custom-field action="copy-once">type</custom-field>        
        <custom-field action="copy-once">mp4</custom-field>
        <custom-field action="copy-once">mp4_id</custom-field>
        <custom-field action="copy-once">has_webm</custom-field>
        <custom-field action="copy-once">webm</custom-field>
        <custom-field action="copy-once">webm_id</custom-field>
        <custom-field action="copy-once">has_ogv</custom-field>
        <custom-field action="copy-once">ogv</custom-field>
        <custom-field action="copy-once">ogv_id</custom-field>
        <custom-field action="copy-once">quality_level</custom-field>
        <custom-field action="copy-once">sources</custom-field>
        <custom-field action="copy-once">hls</custom-field>
        <custom-field action="copy-once">dash</custom-field>
        <custom-field action="copy-once">youtube</custom-field>
        <custom-field action="copy-once">vimeo</custom-field>
        <custom-field action="copy-once">dailymotion</custom-field>
        <custom-field action="copy-once">rumble</custom-field>
        <custom-field action="copy-once">facebook</custom-field>
        <custom-field action="copy-once">embedcode</custom-field>
        <custom-field action="copy-once">image</custom-field>
        <custom-field action="copy-once">image_id</custom-field>
        <custom-field action="copy-once">set_featured_image</custom-field>
        <custom-field action="copy-once">duration</custom-field>
        <custom-field action="copy-once">views</custom-field>
        <custom-field action="copy-once">download</custom-field>
        <custom-field action="copy-once">track</custom-field>
        <custom-field action="copy-once">featured</custom-field>         
    </custom-fields>
    <custom-term-fields>
        <custom-term-field action="copy-once">image</custom-term-field>
        <custom-term-field action="copy-once">image_id</custom-term-field>
        <custom-term-field action="copy-once">exclude_search_form</custom-term-field>
        <custom-term-field action="copy-once">exclude_video_form</custom-term-field> 
    </custom-term-fields>
    <admin-texts>
        <key name="aiovg_brand_settings">
            <key name="logo_link"/>
            <key name="copyright_text"/>
        </key>
        <key name="aiovg_privacy_settings">
            <key name="consent_message"/>
            <key name="consent_button_label"/>
        </key>
        <key name="aiovg_user_submission_settings">
            <key name="terms_and_conditions"/>
        </key>
        <key name="aiovg_email_video_pending_review_settings">            
            <key name="subject"/>
            <key name="body"/>
        </key>
        <key name="aiovg_email_video_published_settings">            
            <key name="subject"/>
            <key name="body"/>
        </key>
    </admin-texts>
</wpml-config>

• This topic was modified 1 year, 8 months ago by wpvideogallery.
• This topic was modified 1 year, 8 months ago by wpvideogallery.