Complemento eficiente

  • Muy mal! Con la última actualización se fue mi web. Y ahora no sé cómo arreglarlo. Esta es la Referencia del error: 217916657/intermittent
    De verdad que me desespera porque no me atrveo a actualizar Spectra por miedo que mi web de nuevo se quede fuera de liena.
    Alguna solución?

    • This topic was modified 10 months ago by agnes59.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Many thanks for the review?@agnes59. Glad to hear that you’re enjoying the plugin. Best of luck with your site!

    Regards,

    Mehedi Hasan, from Spectra team.

    Thread Starter agnes59

    (@agnes59)

    Hola Hasan!

    Estaba muy contenta hasta ayer…

    ?Muy mal!?Con la última actualización se fue mi web.?Y ahora no sé cómo arreglarlo.?Esta es la Referencia del error: 217916657/intermittent
    De verdad que me desespera porque no me atrveo a actualizar Spectra por miedo que mi web de nuevo se quede fuera de liena.
    ?Alguna solución?

    Mehedi Hasan

    (@thebengalboy)

    Hello @agnes59

    We are truly sorry for the inconvenience caused by the 2.12.0 update. It was due to an internal code conflict. Generally, we perform an extensive test before releasing an update but somehow this unforeseen issue slipped through. We will take steps to ensure this doesn’t happen again!

    We have immediately released a hotfix version 2.12.1 to address the issue. Please manually update the plugin to get the issue solved and your site back:

    • Access your website’s plugin folder using a file manager or FTP client.
    • Rename the folder “Spectra[ultimate-addons-for-gutenberg]” to any other name.
    • Your site should now be up. Visit the plugins page in your WordPress dashboard and delete the Spectra plugin from there.
    • Install the latest version of Spectra as a new plugin. Don’t worry, your old settings will be preserved.

    We have a dedicated support team to help you. Please do not hesitate to open a support ticket if you need help.

    Let me know how it goes and if you have everything on the track.

    Thanks and regards,

    Mehedi Hasan

Viewing 3 replies - 1 through 3 (of 3 total)
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