Complete Order does not direct to payment gateway

  • Resolved SNightwolf

    (@snightwolf)


    9 months, 1 week ago

    Clean installation of wordpress with woo commerce, added payment gateway and tried to test an order. Complete Order does not direct to payment gateway. Woo Commerce directs to a page with shortcode for a plugin I haven’t installed.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Stef

    (@serafinnyc)

    Hello @snightwolf you’re currently using a 3rd party app for this and so we don’t support any of those here in this forum per rules. You’ll need to speak to the author of the Booster App on your checkout page and figure out what’s going on.

    I believe you’re using this one?

    Thread Starter SNightwolf

    (@snightwolf)

    I do not want to use that one, and didn’t install that plugin. I even checked the file directory and that plugin doesnt exist

    • This reply was modified 9 months, 1 week ago by SNightwolf.
    Stef

    (@serafinnyc)

    I didn’t say to use it I asked if you were. Either way there is a shortcode on the check out page that is not part of woo. So you are essentially customizing here and that’s not supported in this forum

    Thread Starter SNightwolf

    (@snightwolf)

    The issue was the theme, overwriting the checkout pages.

    • This reply was modified 9 months, 1 week ago by SNightwolf.
    Stef

    (@serafinnyc)

    Great, glad you were able to figure it out. Have a great rest of your day

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Complete Order does not direct to payment gateway’ is closed to new replies.