Complete Uninstall Option Not Available

  • I just installed this on my site and it worked well but no longer need it so I tried deactivating and deleting the plugin but the PHP and CSS code still showing somewhere. Looking at your FAQ, it mentions a “complete uninstall” option in Settings, however, my dashboard does not show a Settings option at all. All I see is All Snippets, Add New, and Import and I am the super admin.

    Please help, thanks!

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  • Thread Starter ehong33234

    (@ehong33234)

    Thanks to Frank at Autoptimize who sent me the link to the network plugin settings (/wp-admin/network/admin.php?page=snippets) now I see the SETTINGS tab but I do not see an option to enable “complete uninstall” as indicated in your FAQ on the plugin homepage. How do I access this complete uninstall? Thanks.

    What I’ve tried so far but code still persists:
    – Delete the snippets
    – Deactivate the plugin
    – Delete the plugin
    – Reinstall the plugin and try deleting code
    – Export snippets, re-import snippets and delete all code

    Plugin Author Shea Bunge

    (@bungeshea)

    Hey @ehong33234,

    If the plugin is deactivated or deleted, then it won’t keep running your code. I’d recommend looking for other places you may have added the same code.

Viewing 2 replies - 1 through 2 (of 2 total)
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