• Resolved jowo

    (@jowo)


    We have two languages installed on Woocommerce installation.

    The first email gets sent in the correct language, but when we complete the order which is done via the rest API it emails the english version of the “Completed order” email.

    How can this be fixed?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi there @jowo ??

    We have two languages installed on Woocommerce installation.

    The first email gets sent in the correct language, but when we complete the order which is done via the rest API it emails the english version of the “Completed order” email.

    How can this be fixed?

    Thanks for reaching out. From what I gather, WooCommerce is set up properly, resulting in the first email to be sent out as expected. The subsequent/parallel API call functionality is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.

    Kindly keep in mind, we are not developers and only offer support for existing functionality.

    Please see our Support Policy: https://www.woocommerce.com/support-policy/

    For assistance with customization or development with your site, we recommend that you seek help from:

    * A local web developer
    * Codeable.io
    * WooExperts
    * Stackexchange

    If you are comfortable coding yourself and have questions, I would also recommend that you consider:

    * WooCommerce developer Portal
    * WooCommerce Slack Community
    * Advanced WooCommerce Facebook group

    I hope that helps you to figure it out.

    Feel free to get back to us if you have further questions.

    Thread Starter jowo

    (@jowo)

    Sounds more like a bug that should be fixed.

    Apparently Woocommerce also sends out emails in english if the admin interface is in english, when it should send it out in the order language.

    Hi there @jowo ??

    Sounds more like a bug that should be fixed.

    Would you mind detailing the steps with which the bug can be reproduced, please?

    Apparently Woocommerce also sends out emails in english if the admin interface is in english, when it should send it out in the order language.

    Kindly check out this pinned forum thread, and feel free to provide any further details outlined there, in order to look further into your store’s issue.

    We will be standing by for your response.

    • This reply was modified 2 years, 3 months ago by anastas10s. Reason: typo
Viewing 3 replies - 1 through 3 (of 3 total)
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