Completely Blank Site

  • Resolved Bill Hails

    (@billhails)


    11 years, 3 months ago

    This is rather involved so I’ll try and stick to the point.
    I run a very low volume site, maybe 20 pv per day (our local archery club’s site)

    Earlier today I started hitting the error:

    User 'xxxx' has exceeded the 'max_questions' resource (current value: 75000)

    which resulted in a WordPress install page instead of my home page. Quite scary so I contacted my host’s tech support.

    The problem went away after twenty minutes or so but shortly afterwards *all* the site went blank. I was doing nothing more than editing a normal page with no short codes or other suspicious activities when it happened.

    The admin pages are all still there and working, the content is all still present, but all pages on the front end that I have tried return a 200 but absolutely no content.

    I’ve been through the similar posts on this forum, and tried many of the suggestions, none of which have helped. Specifically I’ve tried

    • setting WP_DEBUG to true produced:
      Notice: wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /hermes/bosoraweb189/b2725/sl.rhac/public_html/new/wp-includes/functions.php on line 3060 which I believe is just a warning
    • renaming my plugins directory to plugins_hidden – did not fix
    • switching from my child theme back to 2012 – did not fix
    • restoring from yesterday’s UpdraftPlus backup – did not fix

    I’m running out of options, can anyone help?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Is this your url? https://www.roystonarchery.org

    It is being redirected to https://www.roystonarchery.org/new/

    Thread Starter Bill Hails

    (@billhails)

    yes that’s deliberate, the original site was hand written, I replaced with a wordpress site under /new around May and redirected.

    What did your host say? Your host has set the limit for db access to 75000 per hour and somehow you have hit that.

    Thread Starter Bill Hails

    (@billhails)

    It is resolved now, though I’m still trying to find out exactly what they did. I quote:

    I have reset the website theme in your WordPress dashboard. Now, the website https://www.roystonarchery.org/new/ is coming up fine without any issues.

    But I’d already tried switching back to my parent theme, and in any case my theme now is still my child theme.

    I only mentioned the max_questions limit because I thought it might be related/relevant.

    Actually, given that many hosts could impose this limit, wouldn’t it be better for wp to throw a 403 on detecting the error rather than blindly assuming there is no database and presenting an install page?

    My next step will be to install a cache plugin. Any recommendations?

Viewing 4 replies - 1 through 4 (of 4 total)
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