Completely broken now

Hello there,

Thanks for contacting us. We are sorry to hear about the issues you are facing.

We have checked these issues but couldn’t replicate it at our end.

Can you please provide some screenshots related to the issue and the exact steps you are following? It will help us in understanding the issue better.

You can share screenshots by uploading them to any file-sharing sites and simply share the link to the same in this thread

Let us know if you have any further queries.

Thank you.

I’m on Campaigns screen. One campaign is showing: https://prnt.sc/_0djHNSJzI51
I click “No, it’s ok!” This is the result: https://prnt.sc/Rb3P4U8TBibL
The browser console shows these messages:

This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. admin.php
JQMIGRATE: Migrate is installed, version 3.3.2 jquery-migrate.min.js:2:709
Loading failed for the <script> with source “https://jonathanpopkesbean.com/wp-content/plugins/genesis-blocks/lib/Analytics/js/gaClient.js?ver=1644285732”. admin.php:205:1
Uncaught ReferenceError: __webpack_require__ is not defined
    <anonymous> webpack:///./lite/admin/js/main.js?:1
    eval https://jonathanpopkesbean.com/wp-admin/admin.php?page=es_gallery&campaign-type=post_notification&ig_es_trial_consent=no&_wpnonce=605c7744a6:59
    js https://jonathanpopkesbean.com/wp-content/plugins/email-subscribers/lite/admin/dist/main.js?ver=2.0.4:108
    __webpack_require__ https://jonathanpopkesbean.com/wp-content/plugins/email-subscribers/lite/admin/dist/main.js?ver=2.0.4:20
    <anonymous> https://jonathanpopkesbean.com/wp-content/plugins/email-subscribers/lite/admin/dist/main.js?ver=2.0.4:84
    <anonymous> https://jonathanpopkesbean.com/wp-content/plugins/email-subscribers/lite/admin/dist/main.js?ver=2.0.4:87
admin.php:1:1

I return to the Campaigns screen and click “Create Post Notification”. Result is the same as above — same screen appearance, same console error message.

Hello there,

Thank you for providing the additional information.

We are able to replicate the trial notice reappearing-related issue at our end and will provide the fix in the upcoming version.

For “Create Post Notification” related issue, we suspect the issue might be due to conflict with other theme or plugin.

Will it be possible for you to perform a conflict test on your site? You may need to temporarily disable all other plugins except the Email Subscribers plugin and switch to a default WordPress theme.

We recommend doing the troubleshooting using the Health Check plugin which disables all the plugins and switches the current theme to the default theme only for the current logged-in user when troubleshooting mode is enabled. It does not affect other users or site visitors. You can get the Health Check plugin from here. After enabling the troubleshooting mode in Health Check plugin, activate the Email Subscribers plugin, and check if the issue is resolved or not.

If it is resolved, then you can activate plugins one by one or switch to the current theme and check which is causing the issue.

If the issue persists with only Email Subscribers active, do let us know if this is the case. We may then need to debug it further.

Hope this helps you.

Let us know what comes out. Also, let us know if you have any further queries.

Thank you.

Hello there,

We haven’t heard from you in a while.

We hope our previous replies were helpful in resolving your issues.

I am closing this thread for now. Feel free to reopen it in case if you are still having the issue with the latest version of the plugin.

Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

Thank you.