Completely disable product sync

Hi!

To Clarify, you had disabled Product Syncing in Facebook for WooCommerce settings, then you updated the plugin and the setting was changed and your products began syncing?

Do you recall what version you were on, and what version you updated to? Your settings should generally be honoured between updates.

Can you make sure syncing is disabled in the Marketing > Facebook > Product Syncing tab?

You should be able to delete products from your catalogue following this guide: https://www.facebook.com/business/help/428079314773256?id=725943027795860

If you have lots of products, You should be able to delete your products from Facebook in bulk using the snippet documented here: https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-delete-or-reset-all-facebook-products/

Hi @marcjanik

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thanks,