completing register fields tries to log user in instead of sign them up

  • Resolved kvnmcwebn

    (@keeven-even)


    7 months, 1 week ago

    I’m just using the default registration and log-on forms. The problem is that when I test register a new student it tries to log them on instead of register them. I get an “Incorrect login details” error message at the top of the page. Any ideas

    • This topic was modified 7 months, 1 week ago by kvnmcwebn.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Deric (a11n)

    (@dericleeyy)

    Could you provide us with some screenshots to help illustrate the error you are facing? You can use a service like https://snipboard.io/ to upload your screenshots.

    Thread Starter kvnmcwebn

    (@keeven-even)

    Hi Deirc,

    I found that the plug in EWWW Image Optimizer was causing major conflicts on this site. It looks like it conflicted directly with Sensei, but I had some other plug ins active that I could not disable during trouble shooting. Anyway it seemed to interact with the log on status somehow, very strange…
    Thanks Kevin

    Plugin Support Cara

    (@dcka)

    Thanks for reporting back, Kevin! The conflict is indeed strange. We don’t have other reports like it recently.

    I looked at conflicts other plugins have had with EWWW Image Optimizer, however, and any CDN settings you might have seem like a good place to start. If you want to continue with EWWW Image Optimizer, I’d also suggest reaching out to their support team so they can help you configure the plugin in a way that minimizes conflicts.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘completing register fields tries to log user in instead of sign them up’ is closed to new replies.