Complianz charge

  • Resolved vvpwp1

    (@vvpwp1)


    1 year, 3 months ago

    I downloaded the Complianz plugin on my wordpress site and configured it. Then without warning, I received an ￡18.90 ($24 charge) from CookieYes Pro. How do I undo this and get my money back?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    Hi @vvpwp1,

    CookieYes is a different plugin: https://www.ads-software.com/plugins/cookie-law-info/

    Also I would recommend to reach out to them via their site, as the public WordPress forum guidelines do not permit providing support for paid products.

    Please feel free to post on these forums if you have any questions about Complianz. We are happy to assist you with the better privacy plugin ;-).

    Kind regards,
    Leon

    Thread Starter vvpwp1

    (@vvpwp1)

    Thanks for responding.

    So, Complianz has never had any affiliation with CookieYes? This only happened once I downloaded and started using Complianz. I never downloaded (and don’t have) have a Cookie Yes plugin let alone Cookie Yes PRO.

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    No, there is no, and has never been any link between them and Complianz. We have nothing to do with this charge.

Viewing 3 replies - 1 through 3 (of 3 total)
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