Complianz & MonsterInsights

  • Resolved rebelz

    (@rebelz)


    1 year, 9 months ago

    Hi. Since I updated to 6.4.6 I’m having problem with Google Analytics (I’m using MonsterInsights Pro 8.15.

    When Complianz plugin is completely deactivated. All kinds of tracking and integrations (Google, Facebook) work.

    When the Complianz plugin activated:
    – If we just close the “cookie” banner window – no one tracking codes works.
    – If we click “accept” button – something works (Facebook) and something doesn’t (Google).

    Any idea how to solve this? Any new setting in 6.4.6 that I need update?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @rebelz,

    Can you provide an URL to the website in question, so that we’re able to take a look at the current behavior?

    Kind regards, Jarno

    Thread Starter rebelz

    (@rebelz)

    rebelz.eu

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    HI @rebelz,

    I have a default set-up here we both latest versions; https://active-strait-laced-3b5c96.instawp.xyz/

    I use the tagbird extension to see if a page_view fires. Any non-default settings I can check. For example, does it work when Monsterinsights Pro is is disabled?

    All scripts get the class “cmplz-activated” on your website, so I don’t have a lead yet. Adding our safe mode, which unblocks everything ?cmplz_safe_mode to the URL doesn’t help either, which seems it isn’t an integration issue.

    Please let me know if disabling MI Pro helps, than I know where to look.

    regards Aer

    Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    Hi @rebelz,

    Do you need any further assistance, or can we mark this thread as closed?

    Kind regards,
    Leon

Viewing 4 replies - 1 through 4 (of 4 total)
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