Complianz not showing in any page

Do you have the wordpress hooks

wp_head();

wp_footer();

included in your theme? This is necessary for any WordPress theme, to ensure compatibility with plugins you install.

yes sure, I have both

On the complianz/cookie banner page, does it say “your site requires a cookie banner”?

No, in the Complianz page I get an 100% done…

https://www.dropbox.com/s/3n6zh611ycz8sem/Captura%20de%20pantalla%202022-01-18%20162535.png?dl=0

Can you try to add in a mu-plugin or in your theme’s functions.php:

add_filter( 'cmplz_site_needs_cookiewarning', '__return_true', 100 );

If this function returns false, this filter should force it to true.

• This reply was modified 3 years, 1 month ago by Rogier Lankhorst.
• This reply was modified 3 years, 1 month ago by Rogier Lankhorst.

I have been added to my functions.php and the cookie popup still without appears ??

Very strange this.

I have created a branch where I removed all conditions on the scripts for the banner:

https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/remove-conditions-on-banner-warning

Can you try installing this branch? Please deactivate your current plugin first.

Let me know if that helps.

Can you also try to switch to a WordPress theme to see if that works?

I tried both.
First switch theme to wordpress default (twenty twenty one) and nothing happens.
After that I downloaded the new version and nothing…

I tried to disable all plugins with the default theme and only leave the new version working but with exact result.

Hanv’t any idea of what would happening…

I don’t want to hijack this post but I have the same problem or a similar issue. I tried different things but no cookie banner will show up whatsoever. I will try more when I have the time and see what I can contribute. Right now this is just to confirm the issue. I’m using a paid theme.

@presskopp can you start a new thread and share your domain there? This can be a different issue entirely, perhaps a JavaScript error in another plugin, which is more common. If two different issues are mixed up stuff can get confusing.

@llenolleno,

Can you try the following:

– replace in your wp-config.php the line
define( 'WP_DEBUG', false );

with

define( 'WP_DEBUG_LOG', true );
define( 'SCRIPT_DEBUG', true );
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', true );

Then install the latest version of this branch, which now also contains error logging:
https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/remove-conditions-on-banner-warning

In the wp-content folder, check if there is a debug.log. If so, delete or clear it.

Then load the front-end of your page.

The debug.log file in your wp-content folder now should container several log statements. Like ‘load class’ and ‘enqueue assists’.

If you can post the output here, I can see which parts are running, and which parts not.

I’m having the same issue. I think it’s something related to the browser, I’m using Brave.

@jorgevelarodriguez as your issue probably has a completely different cause, please start a new thread and share your domain so we can check the problem and focus on you entirely.

On this thread, the issue is that the scripts don’t get enqueued at all, which is no browser issue.

@llenolleno I’ve updated the test branch to remove all conditions, and with several logging statements so we can see in the logs what condition is blocking the scripts.