• Resolved llenolleno

    (@llenolleno)


    Hi, I recently installed the plugin, configure it through the wizard and go to the site and can’t see the banner.

    We are using a clean theme and we are building the template pages by hand.
    In the console we can’t see any errors relative to complianz and dont know how to fix that.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter llenolleno

    (@llenolleno)

    Good news!
    With the new branch the popup is showing.

    Here is the log

    [19-Jan-2022 14:37:46 UTC] get instance
    [19-Jan-2022 14:37:46 UTC] main constructor
    [19-Jan-2022 14:37:46 UTC] include files
    [19-Jan-2022 14:37:46 UTC] load class
    [19-Jan-2022 14:37:46 UTC]  ---- loaded in admin mode
    [19-Jan-2022 14:37:46 UTC]  ---- wizard completed
    [19-Jan-2022 14:37:46 UTC]  ---- Site does not need cookie warning
    [19-Jan-2022 14:37:53 UTC] get instance
    [19-Jan-2022 14:37:53 UTC] main constructor
    [19-Jan-2022 14:37:53 UTC] include files
    [19-Jan-2022 14:37:53 UTC] load class
    [19-Jan-2022 14:37:53 UTC]  ---- not loaded in admin mode
    [19-Jan-2022 14:37:53 UTC]  ---- wizard completed
    [19-Jan-2022 14:37:53 UTC]  ---- Site does not need cookie warning
    [19-Jan-2022 14:37:53 UTC] enqueue assets
    [19-Jan-2022 14:37:53 UTC] no scan token
    [19-Jan-2022 14:37:53 UTC] do enqueue script
    [19-Jan-2022 14:37:57 UTC] get instance
    [19-Jan-2022 14:37:57 UTC] main constructor
    [19-Jan-2022 14:37:57 UTC] include files
    [19-Jan-2022 14:37:57 UTC] load class
    [19-Jan-2022 14:37:57 UTC]  ---- loaded in admin mode
    [19-Jan-2022 14:37:57 UTC]  ---- wizard completed
    [19-Jan-2022 14:37:57 UTC]  ---- Site does not need cookie warning
    
    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    The log shows that your current setup does not require a cookiebanner. You can force it by for example selecting “yes” on the question

    Do you want to ask consent for statistics?

    In Wizard/Consent/statistics configuration

    Or, in Wizard/Consent/services,

    Select yes to
    “You have stated that you don’t use third-party services. Do you use plugins that might set marketing cookies”

    Then the banner should also show with the default branch.

    Thread Starter llenolleno

    (@llenolleno)

    Thank you!

    Now its working.
    Maybe show a message when the modal doesn’t show for any reason is a good idea for improve it.

    Regards!

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Yes, a good idea. We’ll add that in one of the next releases.

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Complianz not showing in any page’ is closed to new replies.