Hi @tim_marston, thanks for getting in touch.
If you’re experiening problems with Wordfence-branded 403s when accessing a URL or using plugin feature, view your Live Traffic afterwards to see if the blocks are being picked up there. You should be able to see which rule is causing the block by clicking that line (or “eye” icon) to expand it. Sometimes you are presented with a “ADD PARAM TO FIREWALL ALLOWLIST” button here that could solve any problems going forward.
Learning Mode while logged in as an admin may also help if you have no luck with the above. From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform or trigger the actions on the URL that have been having problems connecting. Wordfence may learn that the communications taking place at this time are normal and will allow them in the future. After you have finished testing, make sure to switch the WAF from Learning Mode back to Enabled and Protecting.
Let me know how you get on!
Peter.
