Credit Card Orders do not "Auto-Complete"

Hi tresmelendez,

Does 2Checkout redirect you to back to your site?

Hi Krysztof,

Thanks so much for your reply.

Yeah the redirect back from 2Checkout is working fine. After the order is processed I have it retunred to the thank you page which it does well and the order is registered on Jigoshop, the problem is that it stays “Pending” and since my site is for digital downloads I need it to be set as “Complete” automatically. When orders come in with Paypal it works well and orders are set to “Complete automatically.

Any ideas?

Thank you!

After 2Checkout redirect on thank you page there are visible order details (order id, date, dotal, payment method)?

Let me run an order and I will take a screenshot. Give me a few mins.

Yes it does. Here’s the screenshot. One thing I notice is the time stamp. It has 1:09 pm and where I am (AST) is 9:09 am. Would that matter. Not sure where this timestamp is coming from. Assuming Jigoshop or WP.

https://snag.gy/O8sLd.jpg

The timezone setting in WP was wrong, I changed it now.

Not sure if this has to do with anything but needed to be fixed anyways.

Hmmm. Does 2Checkout add something to redirect url?

According to them no. They say the returns are going out fine.

How could we verify this? Any other users of 2Checkout plugin not reporting this at all?

By the way. I should add. We’ve been using 2Checkout and Jigshop for quite sometime. The issues started after the upgrade to new Wp, latest Jigoshop and 2Checkout plugin. Before that no issues.

I used ftp access which you send to our support. Can you make next payment? 2checkout plugin should show some additional informationon.

Please meake a screenshot of this.

Yes give me a few mins.

Here’s the screenshot: https://snag.gy/w9e3l.jpg

This isn’t all of data received from 2checkout.

I added some instructions to save last response in database.

Please make another payment, and I’ll check it later.