Credit Card Orders do not "Auto-Complete"

  • Resolved tresmelendez

    (@tresmelendez)


    9 years, 7 months ago

    Hello,

    I’m having an issue and nothing we have tried has worked. Orders completed with Credit Cards, more specifically using the 2Checkout processing services, are left with status “In Process” and are not set as “Completed”. This is after it has been successfully process and returned by the credit card processor.

    Anyone has experience the same issue and may have some insight?

    I will really appreciate your feedback. I’ve been working with both supports from Jigoshop and 2Checkout for over a month and no solution has been reached.

    Thank you!

    https://www.ads-software.com/plugins/jigoshop/

Viewing 3 replies - 31 through 33 (of 33 total)

  • Did you change Purchase Routine to Single Page Checkout?

    Anyway, In response I got all needed parameters to create checksum and here is problem now. Are you sure of that you set correctly secret world in 2checkout options?

    Thread Starter tresmelendez

    (@tresmelendez)

    This solves it!!!!!

    Not only did I had a typo on the secret word but after fixing and submiitting a order it did not seem to fully work. So I looked at the settings again and the Description field for the 2Checkout settings under the Payment Gateway Settings in Jigoshop was empty, so I included something and after 2 orders this is working!!!

    This is awesome man, I appreciate so much for your help! And also for Michael Stones’ help from your team. Really appreciate it.

    Plugin Author Jigoshop Support – Paul

    (@paulpreston)

    @tresmelendez,

    Thank you for letting us know that it’s resolved now.

    We are sorry that it took several days to get there…

    I will mark ticket as resolved, but if you need any help please don’t hesitate to contact us. If you like our support, you could help us by leaving your review on the WordPress website.

Viewing 3 replies - 31 through 33 (of 33 total)
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