Composite Products causing error

  • Resolved jmccrone

    (@jmccrone)


    1 month, 2 weeks ago

    Site breaks whenever a composite product is viewed. Starts incorp the account dashboard links throughout the page, including at the bottom of page under the footer. This only occurs when a composite product is viewed. Any other page, post, or product type does not have issues.

    The initial response from WooCommerce support was disappointing. The normal check with a different theme and no other plugins running. Both of which I had already done. It’s an issue with the composite products plugin. The composite products are a key part of my shop which I can’t just turn off.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey @jmccrone ,

    I’m sorry to hear about the issue you’re facing with viewing Composite Products on your site! To clarify, you’re using the Composite Products for WooCommerce extension, correct?

    If so, since the issue relates to a Premium extension, we’re unfortunately unable to provide support for this here in the forum, as it goes against the?forum guidelines.

    Since the conflict test made no difference, can you please confirm if you’ve responded to the internal ticket letting our Happiness Engineers know that the issue persists in troubleshooting mode?

    If you’ve done this, I’m happy to check on the status of the ticket. In that case, please can you share the ticket number with us here so that we can check? ???

    Cheers!

    Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi @jmccrone! It’s been a while since we’ve heard back from you. I’m going to close this thread in anticipation of your issue being resolved via email.

Viewing 2 replies - 1 through 2 (of 2 total)
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