• Resolved DensitySK

    (@densitysk)


    Hi,

    I export the price as well as the sale price of my products to Google and Facebook catalog. Mostly it is working OK but I have noticed that the feed includes bad sale price when exporting Composite products.

    Even though the composite products has no sale price set, the feed shows the sale price of EUR 0.00

    Screenshots
    https://ibb.co/0FFYnKx
    https://ibb.co/6yTMj0w
    https://ibb.co/fkFd4px

    Example feed entry

    <item>
    <g:id>8122</g:id>
    <g:availability>in stock</g:availability>
    <g:condition>New</g:condition>
    <g:price>EUR 184</g:price>
    <g:google_product_category>296</g:google_product_category>
    <g:shipping_weight>2.1</g:shipping_weight>
    <g:sale_price>EUR 0,00</g:sale_price>
    <g:identifier_exists>yes</g:identifier_exists>
    </item>

    Can you please check?
    Kind regards
    Michal

    • This topic was modified 2 years, 8 months ago by DensitySK.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi Michal,

    Thanks for reaching out. We have just tried to replicate the issue however for us it is not adding a sale price of 0 when there is no sale price.

    Can you share with us the following:

    • Screenshot of the product edit page of your component product?
    • Screenshot of the product edit pages (prices) of the products that are part of the component product?
    • The field mapping you are using for your feed?
    Thread Starter DensitySK

    (@densitysk)

    Hi,

    Kindly check below:

    Screenshot of the product edit page of your component product?

    https://ibb.co/vjSjV8X
    https://ibb.co/0yLmV0r
    https://ibb.co/9gHxzDg
    https://ibb.co/85S4xT2
    https://ibb.co/FwMT5wM
    https://ibb.co/LRK0kQC

    Screenshot of the product edit pages (prices) of the products that are part of the component product?
    Individual components are bundles made out of simple products. These components are priced individually and do not have any discount applied.

    https://ibb.co/FBMjDFf
    https://ibb.co/JtrSW2Q
    https://ibb.co/3BF5MKD
    https://ibb.co/Dp8cPPP
    https://ibb.co/TL6H3s0

    The field mapping you are using for your feed?
    https://ibb.co/bPc5dZc

    I hope it helps.

    Thanks for this, similar issue as with the bundled products. WooCommerce is returning the 0.00 sale price in the composite/bundled product set-up you have. We have just pushed out a new release of the plugin that removes sale prices from the feed when the price is 0.00. Just update the plugin and you should be fine.

    Thread Starter DensitySK

    (@densitysk)

    ok
    thank you

    Thread Starter DensitySK

    (@densitysk)

    something still pops up unfortunately. Even after your recent update just now.

    The regular price in Google feed is incorrect. Facebook feed with literally same settings is correct.
    Check this google feed example:

    <item>
    <g:id>2305</g:id>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 234</g:price>
    <g:google_product_category>296</g:google_product_category>
    <g:product_type>Computer Cases</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>4.6</g:shipping_weight>
    <g:sale_price>EUR 234</g:sale_price>
    <g:identifier_exists>yes</g:identifier_exists>
    </item>

    And here is a Facebook feed for the same item

    <item>
    <g:id>2305</g:id>
    <g:availability>in stock</g:availability>
    <g:condition>New</g:condition>
    <g:price>EUR 255</g:price>
    <g:google_product_category>296</g:google_product_category>
    <g:shipping_weight>4.6</g:shipping_weight>
    <g:sale_price>EUR 234</g:sale_price>
    <g:identifier_exists>yes</g:identifier_exists>
    </item>

    As you can see the facebook feed correctly shows the regular price while the google feed is showing the same discounted price for both regular and on sale entry

    Thread Starter DensitySK

    (@densitysk)

    kind reminder

    for us all works as expected. We configured these two feeds:
    https://www.dropbox.com/s/70h5qco67rfv4nz/Composite-1.png?dl=0

    Using these field mappings for both feeds:
    https://www.dropbox.com/s/eog9n52arasf7ob/composite-2.png?dl=0

    Resulting to the exact same prices in both feeds, see:
    https://www.dropbox.com/s/t49yx0b2nzkqdiy/composite-3-GS.png?dl=0
    https://www.dropbox.com/s/e3e7nxlit0679ne/composite-4-FB.png?dl=0

    I suspect you might be using different field mappings for your Facebook and Google Shopping feeds?

    Thread Starter DensitySK

    (@densitysk)

    sorry. My fault. i have used in google feed the price instead of regular price as mapping.

    Solved.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
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