• Resolved kbelectric

    (@kbelectric)


    On my product pages when adding product image in woocommerce, the compressing option boxes are not aligned and the and after selecting any option for compression the action isnt attempted or completed,however on the media library,it will allow me do complete the compression with no issues.

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  • I can’t replicate the issue on my end; everything seems to be working fine. Here is a screenshot for reference:

    Please try the following steps to troubleshoot the issue:

    1. Update to Latest Version: Ensure you are using the latest version of WP-Optimize. Sometimes, updates include fixes for such issues.
    2. Disable Other Image Compression Plugins: Having multiple image compression plugins can cause conflicts. Try disabling any other image compression plugins you have installed and see if that resolves the issue.
    3. Verify Server Compatibility: Make sure your server meets the necessary requirements for image compression. Ensure the following PHP extensions are installed and enabled: gd, imagemagick, imagick, graphicsmagick, gmagick, vips, ffmpeg, wpc, ewww.
    4. Check for JavaScript Errors: There could be JavaScript errors causing the issue. Open your browser’s developer tools (usually by pressing F12), go to the Console tab, and look for any error messages.
    5. CSS Conflicts: The misalignment might be due to CSS conflicts. Inspect the elements using the developer tools to see if any CSS rules are overriding the default styles. You may need to add custom CSS to fix the alignment.
    6. Test with a Default Theme: Switch to a default WordPress theme (like Twenty Twenty-One) to see if the problem persists. If it works with the default theme, the issue is likely with your current theme.
    7. Clear Cache: Clear your browser cache and any server-side cache you may have enabled. Sometimes, old cached files can cause issues.

    Give these steps a try and let me know if the issue persists. I’m here to help!

Viewing 1 replies (of 1 total)
  • The topic ‘compression of images not responding on product page’ is closed to new replies.