• Resolved marcmentha

    (@marcmentha)


    Hi,

    I can’t send a form with conditional fields which are hidden but getting validated by your plugin. Do you have any suggestion how i can resolve this?

    greetings Marc

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Daman Jeet

    (@djeet)

    Hi Marc,

    Our plugin is compatible with conditional forms logic.And i am unable to replicate it my end.

    Need couple of inputs for further troubleshooting :

    1) Please go to Gravity Form Settings> Real Time Validation and raise a support ticket.

    2) If possible send link to form where you are facing the issue.

    3) How have you hidden fields.Is it simply by using Conditional Form logic or you have done some custom coding to hide fields?

    Let me know and i will be able to help you further.

    Thanks
    Jeet

    Thread Starter marcmentha

    (@marcmentha)

    Hi Jeet,

    yes we’ve hidden the fields just by using the Conditionals Form Logic. While debuging, it turned out the problem just appears when there are 2 individuall forms on the same page.

    Feel free to watch the problem on the link below

    Sitelink

    Thanks a lot

    Cheers
    Marc

    Plugin Author Daman Jeet

    (@djeet)

    Hi Marc,

    Here is the update:

    Issue has been identified. It is primarily because two forms exist on single page. We shall be pushing an update to resolve this in next two days.

    Thanks
    Jeet

    Thread Starter marcmentha

    (@marcmentha)

    Thank’s a lot Jeet.

    Greetings Marc

    Plugin Author Daman Jeet

    (@djeet)

    Hi Marc ,

    We have fixed this issue in latest release. Kindly update the plugin and report.
    Thanks
    Jeet

    PS:Please contribute by adding your reviews
    https://www.ads-software.com/support/plugin/real-time-validation-for-gravity-forms/reviews/#new-post

    • This reply was modified 7 years, 11 months ago by Daman Jeet.
    Thread Starter marcmentha

    (@marcmentha)

    Really fast and good work!

    Thank you!

    Marc

    PS: Added a review for you

    Plugin Author Daman Jeet

    (@djeet)

    Thanks Marc. Changing status of this thread to Resolved.

Viewing 7 replies - 1 through 7 (of 7 total)
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