• Resolved chrissmyth

    (@chrissmyth)


    Hi I’m using the Pro plugin on a WooCommerce “one page checkout” page.

    https://docs.woocommerce.com/document/woocommerce-one-page-checkout/

    I want the conditional fields to only show when certain items are in the cart. When the cart is empty they don’t show up (as expected). When I add an item to the cart, the cart updates via AJAX but the conditional fields don’t show up.

    If I refresh the page with the items in the cart *then* the fields show up.

    Does this plugin not work with a one page checkout?

    Thanks
    Chris

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    Hi Chris,

    Thank you for the heads up!

    There are certain conditional rules (based on cart and user roles) that work only on page reload. Since one page checkout uses AJAX to update the cart, the conditional rules weren’t being executed. You can see a screenshot of the conditions that will work in the one page checkout page here in the current version.

    You raise a good point though and we are looking into possibly making all the conditional rules available on the page. I wanted to let you know that our technical team is looking into it and I’ll update you if it can be done sometime next week.

    Alternatively, as a customer of the premium plug-in you can raise a support ticket to keep a better track of the issue.

    Hopefully we will have a solution for you soon ??

    [ Signature moderated ]

    • This reply was modified 7 years, 2 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Hi I’m using the Pro plugin on a WooCommerce “one page checkout” page.

    For pro or commercial product support please contact the author directly on their site.

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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