Conditional Form Visibility …that is NOT desired.

  • Resolved ofTherapistSummers

    (@samisummerstssp)


    8 years, 3 months ago

    Hello once again,

    While I try to fix/solve all issues which arise on the site I observe, issues outside my knowledge/resources are inevitable. And I’ve run into this with the PRO Version (ver. 5.0.120) of your product/plugin for a second time; as you had solved my last issue several months ago, I am confident you’ll be able to do so again. This one has had me scratching my head all day…

    At present, the Forms which should be seen here and here are MIA; or, rather, they are Invisible/Hidden from view, to be more specific. At first it seems to be the same issue as you had resolved for another individual at https://www.ads-software.com/support/topic/after-update-to-1069-my-form-doesnt-render?replies=11, but I’ve tried the Javascript Cache advanced-option without any change. (QUick note: the Script Loading Method is set to “Direct” due to a previous conflict; and changing this back to default makes the working Forms vanish as well.)
    Now, those “working forms” is the real point of confusion for my attempts at fixing this matter myself. 20 of this website’s 22 Forms are located behind Content Protectors (i.e. password protected content using the Content Protector Plugin), and each and every one of those Forms work (in that they are visible, usable, and submitable).
    I’ve checked (pen-tested), and “yes”, wrapping the broken forms in a content protector (i.e. the form’s shortcode being between the start and end shortcodes of the protector) causes them to work fine. While my lazy side wants to just keep them in a protector and be done with it, having a Contact Form behind a password field would be pretty stupid and the site’s actual owner would kick my rear!
    Now, I cannot find the actual specific variable causing the ones to work and the others to not (despite the overall difference). Of my numerous developer tools I see NO Javascript errors, NO php issues, NO css overrides, NO network irregularities, and NO broken database queries… thus I’m writing for your help.
    Thank you in advance.

    https://www.ads-software.com/plugins/calculated-fields-form/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ofTherapistSummers

    (@samisummerstssp)

    Saw there was an update available, and although I likewise saw that it was for issues unrelated to my own, I went ahead with such. Now, using ver. 5.0.121, the issue remains… with the Forms only working if accessed via an encapsulated Content Protector and not under regular (GET) loading of a page. I’ve tried disabling the Content Protector plugin, and that just prevents any form from showing. It is as though that plugin is correcting the issue which I am yet to identify/isolate.

    Looking forward to any thoughts or ideas which you may have.

    Plugin Author codepeople

    (@codepeople)

    Hi,

    My apologies for the delay, I have not been receiving the notifications from the WordPress website was updated. However, I’ve visited the links you’ve included as reference in the first ticket, and both forms are there and they are visible.

    Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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