• Resolved adryjay

    (@adryjay)


    Hello, I have dozens of product pages that uses your premium plugin. Since yesterday, the conditional logic stopped working: by clicking on PELLE -> CLASSICA / CAMOSCIO / PITONATO / BRILLANTINATO / ANIMALIER before it used to open another radio button menu. Now nothing happens and the console show the following errors. Do you know how can I fix it? Since this morning my customer are unable to place orders!

    Thank you so much!

    Uncaught SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
        parseJSON jQuery
        <anonymous> https://www.sandalisiniscalchi.it/wp-content/plugins/nm-woocommerce-personalized-product/js/nm-conditional.js:29
        jQuery 2
        <anonymous> https://www.sandalisiniscalchi.it/wp-content/plugins/nm-woocommerce-personalized-product/js/nm-conditional.js:27
        jQuery 8
        <anonymous> https://www.sandalisiniscalchi.it/wp-content/plugins/nm-woocommerce-personalized-product/js/nm-conditional.js:7
        jQuery 8
    jquery.js:4:16510
    Uncaught SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
        parseJSON jQuery
        <anonymous> https://www.sandalisiniscalchi.it/wp-content/plugins/nm-woocommerce-personalized-product/js/nm-conditional.js:29
        jQuery 2
        <anonymous> https://www.sandalisiniscalchi.it/wp-content/plugins/nm-woocommerce-personalized-product/js/nm-conditional.js:27
        jQuery 8
        <anonymous> https://www.sandalisiniscalchi.it/wp-content/plugins/nm-woocommerce-personalized-product/js/nm-conditional.js:7
        jQuery 8

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    it seems you are using very older version of PPOM, please use latest version and it will solve the issue.

    Thread Starter adryjay

    (@adryjay)

    Hello! I’m wondering if can I upgrade without any issue and if all the content will be migrated automatically… Thank you!

    Hi,

    Yes, you update without losing your existing fields.

Viewing 3 replies - 1 through 3 (of 3 total)
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