Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Twitchvertising

    (@twitchvertising)

    Update chrome and Firefox and deskptop not working either

    Hello Twitch,

    Are you using our paid or free version? It sounds like perhaps your site may be running an older version of php or maybe an old JS script. You might also check for conflicts with your theme or another plugin. These are the most common causes of issues like this. Make sure you are running php 5.4 or better.

    Thanks,
    Joseph
    VFBPro Support

    Thread Starter Twitchvertising

    (@twitchvertising)

    Thank you for you response.

    It is a pro version, however it isn’t installed by me so I don’t have access to your support page.

    I think it is a theme problem, but any idea how I can detect the problem?

    Hello again Twitch,

    Please fill out a ticket on our paid support system at vfbpro.com, this will allow us to be better equipped assist you. If it is a conflict with your theme, you might reach out the theme developer but I’d say first have us take a look at it in our paid support to see if we can rule some other things out.

    Thanks!
    Joseph
    VFBPro Support

Viewing 4 replies - 1 through 4 (of 4 total)
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