Conditional logic shortcode visible in email

Could you share the form code, email code and conditions that cause this?

Please make sure to add code between backticks.

code you copy should look like this
Thanks!

Hi Jules,
Thanks for the quick response. Its just the fact that I am unable at the moment to establish the error conditions that generate the problem. About 95% of emails are correct while 5% are not.

The main question is whether there is any particular event or condition that I should better check out and which, in general, could cause logical conditions to fail.

Thank you,
Maurizio

Well, that’s hard to say. Could you share your form code? Maybe I spot something weird

Hi Jules,

this is the code of the form:
– based on “your-master” I show different group
– I have a lot of hiddend data used in email
– I have some empty group used in email to show different informations

[md-form]

[md-raw]
<h2>Scegli il tuo Master</h2>
[/md-raw]

[md-radio]
[radio your-master default:1
"ONLINE > Master 1"
"ONLINE +Live Factory > Master 1"
"ONLINE > Master 2"
"IN AULA > Master 1"
"IN AULA > Master 2"
"IN AULA > Master 3"
"IN AULA > Master 4"]
[/md-radio]

[group group-plus]
[md-raw]
<p><strong>Ora a € 99,00</strong> anzichè € <del>200,00</del> (iva esc.)</p>
[/md-raw]
[md-select label="Scegli la città e la data"]
[select your-data-plus default:1
"BRUXELLES GIUGNO 2020"
"ROMA OTTOBRE 2020"]
[/md-select]
[/group]

[group group-plus-online]
[md-raw]
<p><strong>Ora a € 99,00</strong> anzichè € <del>200,00</del> (iva esc.)</p>
[/md-raw]
START 26 MAGGIO 2020
[/group]

[group group-plus-online-factory]
[md-raw]
<p><strong>Ora a € 99,00</strong> anzichè € <del>200,00</del> (iva esc.)</p>
[/md-raw]
Formazione Online +Live Factory. START 26 MAGGIO 2020
[/group]

[group group-plus-online-update]
[md-raw]
<p><strong>Ora a € 99,00</strong> anzichè € <del>200,00</del> (iva esc.)</p>
[/md-raw]
START 26 MAGGIO 2020
[/group]

[group group-plus-special]
[md-raw]
<p><strong>Ora a € 99,00</strong> anzichè € <del>200,00</del> (iva esc.)</p>
[/md-raw]
[md-select label="Scegli la città e la data"]
[select your-data-plus-special default:1
"BRUXELLES GIUGNO 2020"
"ROMA OTTOBRE 2020"]
[/md-select]
[/group]

[group group-rendicontazione]
[md-raw]
<p><strong>Ora a € 467,00</strong> anzichè <del>€ 687,00</del> (iva esc.)</p>
[/md-raw]
[md-select label="Scegli la città e la data"]
[select your-data-rendicontazione default:1
"BRUXELLES GIUGNO 2020"
"ROMA OTTOBRE 2020"]
[/md-select]
[/group]

[group group-media-strategy]
[md-raw]
<p><strong>Ora a € 697,00</strong> anzichè <del>€ 1100,00</del> (iva esc.)</p>
[/md-raw]
[md-select label="Scegli la città e la data"]
[select your-data-media-strategy default:1
"BRUXELLES GIUGNO 2020"
"ROMA OTTOBRE 2020"]
[/md-select]
[/group]

[md-raw]
<h2>Inserisci i tuoi dati</h2>
[/md-raw]

[md-radio label="Tipo di registrazione (Procedi pure con nome e cognome soltanto: i dati fiscali potrai comunicarli successivamente)"]
[radio your-tiporegistrazione default:1
"Privato"
"Azienda"]
[/md-radio]
[group group-azienda][/group][group group-privato][/group]

[md-text label="Nome" tabletwidth="4" desktopwidth="6"]
[text* your-nome]
[/md-text]

[md-text label="Cognome" tabletwidth="4" desktopwidth="6"]
[text* your-cognome]
[/md-text]

[md-text label="Email"]
[email* your-email]
[/md-text]

[md-text label="Cellulare"]
[tel* your-telefono]
[/md-text]

[group group-pagamento-standard][md-radio label="Metodo di pagamento"]
[radio your-pagamento default:1
"Iscriviti adesso pagando solo 99 € I Rata"
"Paga subito"
"Paga in seguito offline"]
[/md-radio][/group]

[group group-99][/group][group group-no99][/group][group group-subito][/group][group group-offline][/group]

[hidden your-prezzo-plus "€ 99,00"]
[hidden your-prezzo-special "€ 99,00"]
[hidden your-prezzo-plus-online "€ 99,00"]
[hidden your-prezzo-plus-online-factory "€ 99,00"]
[hidden your-prezzo-plus-online-update "€ 99,00"]
[hidden your-prezzo-rendicontazione "€ 99,00"]
[hidden your-prezzo-media-strategy "€ 99,00"]

[hidden your-prezzo-iva-plus "€ 119,79"]
[hidden your-prezzo-iva-special "€ 119,79"]
[hidden your-prezzo-iva-plus-online "€ 119,79"]
[hidden your-prezzo-iva-plus-online-factory "€ 119,79"]
[hidden your-prezzo-iva-plus-online-update "€ 119,79"]
[hidden your-prezzo-iva-rendicontazione "€ 119,79"]
[hidden your-prezzo-iva-media-strategy "€ 119,79"]

[hidden your-prezzo-plus-btn "/paypal/99"]
[hidden your-prezzo-special-btn "/paypal/99"]
[hidden your-prezzo-plus-online-btn "/paypal/564"]
[hidden your-prezzo-plus-online-factory-btn "/paypal/99"]
[hidden your-prezzo-plus-online-update-btn "/paypal/99"]
[hidden your-prezzo-rendicontazione-btn "/paypal/99"]
[hidden your-prezzo-media-strategy-btn "/paypal/99"]

[hidden your-prezzo-plus-btn-iva "/paypal/99+"]
[hidden your-prezzo-special-btn-iva "/paypal/99+"]
[hidden your-prezzo-plus-online-btn-iva "/paypal/99+"]
[hidden your-prezzo-plus-online-factory-btn-iva "/paypal/99+"]
[hidden your-prezzo-plus-online-update-btn-iva "/paypal/99+"]
[hidden your-prezzo-rendicontazione-btn-iva "/paypal/99+"]
[hidden your-prezzo-media-strategy-btn-iva "/paypal/99+"]

[md-accept]
<label>[acceptance accettazione-privacy] Cliccando INVIA ADESSO, dichiari di aver letto e accettato le <a class="popmake-terms-and-conditions footerbar-links" style="color:black !important;">Terms and conditions</a> *.[/acceptance]</label>
[/md-accept]

 
Riceverai via email la Conferma di iscrizione e le modalità per procedere con il pagamento.

[md-submit]
[submit "Invia adesso"]
[/md-submit]

<p><small><strong>*</strong> Campo obbligatorio</small></p>

[/md-form]

I see you are using the material design plugin. I spend a couple of days making these plugins compatible, but I was unable to solve all issues. MD is doing some javascript stuff on the background that interferes with conditional fields. I would recommend you to try and create the form first without material design, and once that’s working, gradually try adding md components again.

Hi Jules,
thanks for reply.

I’ll try whithout Material Design plugin.