Conditional logic stopped working

  • MC

    (@moscomes)


    1 year, 3 months ago

    Hi,

    I have YITH PAO updated to the latest version (free-version) and somehow I can’t get the conditional logic to work on some elements as it did before updating.

    For example, on given page there is an option to add a custom text to the product. Before, if you checked the checkbox (“Ja, ik wil een opdruk?(+2,00)”), a sum of options (input field, dropdowns etc.) would appear to further specify the choosen option. Which now it doesn’t anymore. Same goes for the other option “Extra sier-vlokken toevoegen?(+1,00)”.

    I tried finding a solution by changing the conditions, I tried with disabeled caching, disabled some other plugins, adding completely new ‘options’… however, without any success.

    Hope someone is able to help me.

    Also, it completely changed the layout of the yith block after the update.

    Thanks!

    • This topic was modified 1 year, 3 months ago by MC. Reason: spelling

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    The conditional logic should be added inside the add-on configuration (Conditional logic tab).

    Could you send us a screenshot with that configuration, please?
    We just tested the conditional logic rules in a local installation and they are working as expected.

    Have a nice day!

    • This reply was modified 1 year, 3 months ago by Iván Sosa.

    It doesn’t work for me either: https://ibb.co/zmLzf8Y

    • This reply was modified 1 year, 3 months ago by kowallab.
    Thread Starter MC

    (@moscomes)

    Hi and thank you for the response!

    These are the settings for radiobuttons that need to appear whenever ‘Extra siervlokken (…)’ is checked.

    Settings translation: Show > all rules > when ‘Extra siervlokken (…)’ > is selected

    On the provided URL it’s the last option/checkbox. Nothing happens when checked. Same goes for the checkbox above it; nothing happens when checked. Please find screenshot below for clarity:

    This all used to work perfectly before, but stopped working after updating the plugin.

    • This reply was modified 1 year, 3 months ago by MC.
    • This reply was modified 1 year, 3 months ago by MC. Reason: added translation
    Thread Starter MC

    (@moscomes)

    In addition to my previous reply: I just came to notice it also doesn’t add the product to the shopping-cart anymore. (For completeness: without checking the non-functioning checkboxes).

    I checked the log, and it gives an error:

    “CRITICAL Uncaught TypeError: Cannot access offset of type string on string in (…)public_html/wp-content/plugins/yith-woocommerce-product-add-ons/includes/class-yith-wapo-cart.php:155”

    All in all I gave everything a thorough look and have several issues after updating the plugin:

    • Conditional logic not functioning, as mentioned in OP
    • Doesn’t add product to cart, as mentioned above
    • Additionally and less critical: some elements now have inline styling with ‘!important’ (75% width f.e.), which caused the layout to change and overruled previously applied CSS
    • Doesn’t calculate the total price when options with an additional fee are applied. (used to work, no changes to settings. I disabled it on frontend for now)

    All was working before updating.

    If you need any additional information I’m happy to provide.

    Thanks

    Thread Starter MC

    (@moscomes)

    Update:
    I’ve seen other tickets mentioning the ‘not adding to cart’ issue for which you give a solution in the form of disabling AJAX. However, in my case the product used to be succesfully added to the cart with AJAX enabled, before updating. But the main issue with the given solution is that disabling AJAX has a huge impact on the website.

    For now I have disabled AJAX for products which have YITH PAO functionality. In my case those are from a specific category and therefore easy to bypass, but it’s far from ideal.

    I still haven’t found a solution for the main problem as mentioned in the OP (conditional logic) and hope you are still able to help me with that.

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    We are going to start at the beginning, just to clear up doubts about any possible conflict that we may have with a plugin.
    I repeat, we have done different tests with the add-ons on conditional logic and this still works correctly.
    I have a slight suspicion that the problem could be related to your site’s cache.

    Please follow the steps in this first part:

    • Deactivate all plugins you currently have activated on your site except WooCommerce and YITH WooCommerce Product Add-ons & Extra Options.
    • Change the current theme that you are using, to also rule out that the theme is generating some unexpected problem.

    Check it and let us know your results, please.

    Have a great day.

Viewing 6 replies - 1 through 6 (of 6 total)
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