Conditions are not loading – Cannot edit or create new ones

  • Resolved vaschops

    (@vaschops)


    6 years, 2 months ago

    I tried to edit some of the Gifts and to my surprise I found out that Conditions are not loading and I cannot edit or create new ones.

    Anyone else having similar issues..?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author DecomTeam

    (@decomteam)

    Hi @vaschops, If you could help us:
    1. WooCommerce version
    2. PHP version
    3. Giftable version
    4. Theme you are using
    5. Debug Log (share it via pastebin.com…)
    – you can also open Chrome DevTools (Console) to see are there any errors/conflicts maybe

    Thread Starter vaschops

    (@vaschops)

    Woo 3.4.5
    PHP 7.0.31
    Giftable 1.0.2
    Merchendizer theme | Up to date

    Debug log …I am not sure how to generate or copy from.

    Thread Starter vaschops

    (@vaschops)

    And this is what I get on the console when I click on ‘Add conditions’:

    https://gyazo.com/6f0f578f0d0f441977ec08636ac670d6

    Plugin Author DecomTeam

    (@decomteam)

    Could you open (click on) second one ?
    – issues in console could lead to broken scripts, should be fixed when possible

    WordPress debug How To

    Before anything, you should always have COPY (STAGE) of website, where you do UPDATE and see will anything break, working on LIVE website isnt good idea.
    – Theme/Plugin updates can cause conflicts, so we always recommend to test with default ones, like StoreFront
    – So right now I cant confirm that its Giftable issue (just tested on our server and local with different PHP version, WooCommerce versions – all works fine for now)

    Please dont forget to check did you add new things/plugins to website like jetpack etc.. @vaschops
    Clear:
    – Server cache (Memcache, Opcache…)
    – Browser cache (Yes, test in different browser also)
    – Website cache (gzip, plugin cache..)

    • This reply was modified 6 years, 2 months ago by DecomTeam.
    • This reply was modified 6 years, 2 months ago by DecomTeam.
    Plugin Author DecomTeam

    (@decomteam)

    Hi @vaschops any news on this ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Conditions are not loading – Cannot edit or create new ones’ is closed to new replies.