Conditions not working

  • Resolved g0ldy4891

    (@g0ldy4891)


    4 years, 5 months ago

    Hi guys.
    I’ve got only dropdown fields in my calculator. I want that some fields are show only if I select one option (I don’t have price range for show field. Only “if is checked…”). When I try to do this with conditions, there is something wrong.
    In the conditions tab, I set:
    Condition: “is selected”
    Value: one of the option of dropdown menu
    Action: “show”
    And Value fields reset the value i’ve selected and shown another time “Select option”. If I save and come back, nothing is selected in Value field.
    Other times I select one value and when I save, the plugin change value and use another value that I don’t select and I can’t change value.
    Can you help me?
    I use Ocean WP theme (and hos plugin extra)+ elementor and I’ve got only others 4 plugin (updraft, yoast seo, WP Global Site Tag, Cookie Notice).
    Screenshot of console:
    https://paste.pics/d18a41cdc39b771a1228112cc0d5cd2d

    • This topic was modified 4 years, 5 months ago by g0ldy4891.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • yea, I have the same problem
    Conditions are not working
    I hope they will see this topic.

    Plugin Support Stylemix Plugins Dev

    (@stylemixpm)

    Hi guys,

    Thanks for the report. I’ll ask our support team to check it, and if you can provide more information and screenshots it will be much appreciated!

    Thread Starter g0ldy4891

    (@g0ldy4891)

    Hi. It seems to work fine with conditions that regards number (is inferior to, is superior to…). But not working with simple “is selected” (I use only dropdown). I need only to show or hide different fields, without value.
    This what I need:

    Field 1: Option 1
    Option 2
    If you select Option 1 , you will see Fields 2-3-4-5. If you select Option 2, you will see Fields 6-7-8

    I think that the problem could be the value of the dropdown option. I set “0” because I dont’t have a price for this option and it doesn’t works. If I select a value more than 0, conditions work. But what type of field i have to use for option without value?
    thank you!

    Thread Starter g0ldy4891

    (@g0ldy4891)

    After some “debug” I see that you coudn’t have the same value for two different options…

    Thanks! I’ve shared your thoughts with our dev team. We will check it, and issue a bugfix soon.

    Hello,

    Thanks all for your requests!

    I am sending you a file to fix your issue. Please download that file and change it with this file: wp-content/plugins/cost-calculator-builder/frontend/dist/bundle.js

    Here is the link for downloading a file
    If you have any problems, please feel free to ask them or send us problem details to our Support Platform:
    If you are a premium user, you can submit a request through this link (https://support.stylemixthemes.com/tickets/new).
    If you are using the free version, add your requests to our support system. Sign up to the system through this link (https://support.stylemixthemes.com/tickets/new/pre-sale?item_id=29) and submit your tickets there.

    To get a more productive response, please describe the issue in every detail. Any related attachments like links, screenshots, codes, shortcodes are always helpful.

    We’d love to provide great service and regular improvements.
    Sincerely

Viewing 6 replies - 1 through 6 (of 6 total)
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