• Resolved aliaslina

    (@aliaslina)


    Hello,
    I am facing an issue with my variable products.
    I am creating all of the variations possible for a product and when I am trying to disable a certain variation (eg blue, small), I click on submit and although it seems to save my change it really doesn’t!
    Moreover, the “Variations Bulk Options” does not either execute the disable all the variations.
    It seems to exist a problem with the “disable” feature.
    Although, if I disable the SCD currency detector the feature seems to work just fine.
    I have contacted the WCFM support.
    Thank you

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello dear ??

    >>>Although, if I disable the SCD currency detector the feature seems to work just fine.<<<
    Using even your staging website I can’t disable a product variation.

    Can you please test again on staging(having SCD disable) and send me a screenshot showing that it works ?
    Just to make sure I didn’t missed something. When I do this on your staging site or somewhere else it doesn’t work.
    I can’t disable a product variation using only WCFM(from the WCFM interface) and having SCD deactivated.

    Thanks a lot for support ??

    Kind regards,
    GaJeLabs

    You can send me a screenshot(s) via Skype

    • This reply was modified 5 years, 1 month ago by gajelabs1.
    gajelabs1

    (@gajelabs1)

    Hello dear ??

    do you have some news according to my latest emails ?

    Thanks a lot

    Best regards,
    Gaetan

    gajelabs1

    (@gajelabs1)

    After several communications on Skype, issue detected. Fix in progress…

    gajelabs1

    (@gajelabs1)

    Fix released on your homepage and it seems to work ??

    Thread Starter aliaslina

    (@aliaslina)

    Hello ??
    Is there a specific way to proceed with the disabling, because when I click on Submit after unchecking the Enable option it does not seem to do anything. :/

    gajelabs1

    (@gajelabs1)

    Hello dear ??

    the fix is available and installed on your site. Enjoy ??

    gajelabs1

    (@gajelabs1)

    Screenshots also sent within our skype communication ?? we installed the fix within your staging website

    Thread Starter aliaslina

    (@aliaslina)

    I have sent you my issue to our Skype conversation :/

    Thread Starter aliaslina

    (@aliaslina)

    Now everything seems to work OK. ?? Thanks a lot ??

Viewing 10 replies - 1 through 10 (of 10 total)
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