• Resolved davidpotts82

    (@davidpotts82)


    Hi

    I have been configuring W3 Total Cache with WPTouch. I miss read the configuration instructions and copy and paste the wrong list of rejected users. I am now not able to access the website on any browser and cannot log into the admin to remove the list. Is there anything that can be done to reverse this?

    Thank you

    https://www.ads-software.com/plugins/w3-total-cache/

Viewing 2 replies - 1 through 2 (of 2 total)
  • jump into ftp or file manager and do it by hand.
    Alternatively jump into mySql database, search for your web visible ip address via a gobal search and remove the entry. That will get you back in. However, its possible the blocking is being done in your htaccess file or being written to a file..that is where u’d use ftp/file manager.

    Thread Starter davidpotts82

    (@davidpotts82)

    thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Configuration’ is closed to new replies.