• Resolved delbono72

    (@delbono72)


    Hi
    I found a plugin conflicting with WP MAil Smtp
    https://www.ads-software.com/plugins/emails-catch-all/

    If both are enabled, the settings from Emails Catch All override the settings in WP Mail SMTP, at least for the Send test Email feature.

    I misconfigured the Emails Catch All settings to use 587 (which is a closed port) and set 465 correctly on WP Mail Smtp.

    1. Sending Test email results in Connection timeout on port 587 (but settings in WP Mail Smtp was on 465)
    2. Disabling Emails Catch All plugin, the test mail get sents and is delivered (on 465)
    3. Enabling both both ith the same correct port 465, the mail is delivered.
    4. I also noticed that if SMTP credentials (the password) are wrong in Emails Catch All, the test email from WP Mail Smtp is not delivered (wrong credentials)

    Maybe Emails Catch All works on a higher level. I am not able to check.

    • This topic was modified 1 year, 3 months ago by delbono72.
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  • Plugin Support David

    (@dpinson)

    Hi there @delbono72,

    Thanks for bringing this to our attention. Looking at the Emails Catch All plugin, it appears that it has similar functionality to ours. I’ll share this with our team, but there may not be anything we can do to change this. It appears to be similar to running multiple SMTP plugins at one time. One has to fire first and the other may override it. It would be better to run only one or the other.

    I hope that helps! Have a great day!

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