configured but buttons not showing up – please check out screenshots

We tested our widget with your template and it works perfectly, but please check also the following screenshot https://photos.google.com/share/AF1QipN7XV4qbA3rusI6xtUi92qv44jSHa86iXE2Z2NNZEkkCRRpGC-AKrUmgwscRJHKiw/photo/AF1QipPJqDJXx2fYJRYybiEzcS-CXLPsKQCpSgRIYymy?key=bjkyZ0lfODc3ODhjR19tX01iX1RPYnowVUEzSmZn, because we noticed that none of the options for any service is checked. If we uncheck all services, there is nothing to output.

Please, check and confirm the same.

I’m thrilled that the icons are now showing on the individual blog posts! Many thanks.

However, on the archives, I still can’t get them to show up.

Check out the screenshot that shows “excerpts” and “archives” both checked.

https://photos.google.com/album/AF1QipM0Zfk1PS7NzFB8NIx5QLlVc-0L3Pjd356w4I6V/photo/AF1QipOiwOvCZTovsAOJVXqU6dqThIgTrLpny0JS6VjI
https://photos.google.com/album/AF1QipM0Zfk1PS7NzFB8NIx5QLlVc-0L3Pjd356w4I6V/photo/AF1QipNuQP67w1190cuUqJLTb-p81RSTPwyXlugnAmXI

Live archive page here:
https://aistaging.net/bangla/news/

Thanks in advance for your support.

Any update on why I can’t get this to show up on the archive page?

hello,

as we already previously informed you, we and the Copyblogger Media didn’t noticed something wrong. Only a login procedure from us could give a deeper insight of what is going wrong.

Yes, please let’s do that. The something wrong is the missing icons on the archive, which I’ve taken screenshots of for you. And I’ve also provided url for you to see there are no icons on the archive. Do you see icons? How can you say nothing is wrong if there are no icons on the archive?

Unfortunately there was a misunderstanding with copyblogger, which you will see if you re-read the thread. Those were not your icons, so it’s not accurate to say they noticed nothing wrong.

How can I proceed with a login process?

Marisa

hello,

please, send us your login credentials via pm to support at e-mailit dot com

Thank you for sending us the requested info. We will review it asap and we will get back to you.

hello,

sorry for the delayed response but the last three months we worked constantly to re-launch our new platform. Over the next few days, we are rolling a brand new design for the global Mobile-Optimized Sharing Menu, so perhaps your request it will be solved automatically. If not, we will be happy to resolve any occured issue.

I look forward to see if it is resolved. thanks.

hello,

please, update to the latest version and check if the issue is been resolved or not.

We are changing the status of this topic to ‘Resolved’ as we have not received a response from you more than 48 hours.

I don’t get these emails for some reason. It’s resolved!

I don’t get these emails for some reason. It’s resolved!