• Hello!

    Currently, all mail tranmitted from CForms is configured to arrive at one general mail address. Is there a way to configure this to change the destination mail address based on the user’s selection from a specific drop down menu data field? If not, can you recommend another plug in (still supported) where we can configure target mail address based on user selection from a data field?

    Thank you!

    https://www.ads-software.com/plugins/cforms2/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author bgermann

    (@bgermann)

    Is this what you are looking for?

    Help! => Configuring form input fields => Multiple recipients drop down box

    Thread Starter atiscareno

    (@atiscareno)

    Not exactly. What we are looking to achieve is:

    Selection 1 from drop down list = mail to person C
    Selection 2 from drop down list = mail to person B
    Selection 3 from drop down list = mail to person A
    Selection 4 from drop down list = mail to person B
    Selection 5 from drop down list = mail to person A
    Selection 6 from drop down list = mail to person D

    Basically, the selection from the drop down list determines who is the single recipient to receive the email. Is this function available? I’m not seeing it as an offered function. Please advise.

    Plugin Author bgermann

    (@bgermann)

    You can do that via the defined APIs (examples in my-functions.php.txt).

    Thread Starter atiscareno

    (@atiscareno)

    Dear BGermann –

    Sorry for the protracted delay. There were some pressing priorities from the owner that eclipsed resolving this. Now that I’m back on the resolution trail, below is some updated information.

    I looked at the form and it appears that my predecessor coded the multiple recipients as follows:

    Recipient#Education (IEP’s, 504 Plans)|[email protected]#Insurance (denial appeals)|[email protected]#Programs & Resources|[email protected]#Events & Fundraising|[email protected]#General Information|[email protected]#Government Relations|[email protected]

    On face value, it seems correct. Now here is the situation and it’s multi-layered.

    1. If “Education” is selected by user, mail should go to “[email protected].” However, the mail is showing up addressed to “[email protected].”
    2. While the situation above is providing the incorrect mail address, the actual mail gets delivered to “[email protected]

    So not only is mail going to the incorrect recipient via configured address within plugin, the mail end up going to another recipient altogether.

    What can I do to correct this?

    Thank you!
    Alex

    Plugin Author bgermann

    (@bgermann)

    What other types of fields do you have in your form? Would you please export your form settings and upload it somewhere? I cannot reproduce your issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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