“Confirm you are not a robot” and “timeout-or-duplicate” verification errors

  • Resolved pwenzel

    (@pwenzel)


    3 years, 5 months ago

    I am using this plugin on multiple sites and have had a few admins get stuck on the login screen with the error message “Please confirm you are not a robot”.

    Recreating the issue, sometimes I will click around the site after seeing this message, and then find myself actually logged in. Other times, the message appears and I am not actually logged in. It has happened both in Chrome for desktop and Safari for iPhone.

    The plugin’s error logs frequently show the Recaptcha verification error “timeout-or-duplicate”. Screenshot: https://i.imgur.com/YAhtURp.png

    For context and possible solutions, here’s some Stack Overflow discussion about the “timeout-or-duplicate” verification error:

    https://stackoverflow.com/questions/55308499/i-got-timeout-or-duplicate-error-using-recaptcha-v3

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ScriptsTown

    (@scriptstown)

    Thanks for sharing the details for the “timeout-or-duplicate” error.

    I have instructed my team to work on a fix. We will push the update when we have a decent solution (probably within 2-3 days). I will let you know when it’s done.

    Plugin Author ScriptsTown

    (@scriptstown)

    Hi,

    We have added code in the latest update to regenerate the token every 2 minutes for reCAPTCHA v3 to prevent the timeout error.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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