Confirmation Email message appearing when settings are configured to prevent it

Hey there @pcosta88,

Thanks for writing in and providing all of this information upfront to help us get caught up to speed. I definitely see what you mean here. We would not expect this “confirmation email” success message to be returned when the Double Opt-in checkbox is not selected in the Plugin settings. When this checkbox is not selected, single opt-in signups should return the success message “Success, you’ve been signed up.”

It will sometimes be the case that this is not fully implemented on a site if the checkbox is unselected but the “Update Subscribe Form Settings” button has not yet been clicked to save those new changes. Here’s a screenshot showing where you can find that option incase it was not clicked: https://cl.ly/2I3d2O1W3534

All this being said, I went ahead and checked out https://billbrownthrillernovels.com/ and https://billbrownthrillernovels.com/landing-page/ and signed up on each signup form. Both signup forms returned the message “Success, you’ve been signed up” indicating that single opt-in is now working and no confirmation emails are being sent.

If you are seeing any further unexpected behavior or have any questions, feel free to write back and let us know. I’m glad to help out!

– Malachite

Outstanding. I guess if the issue arise again we can re-open this issue. Thanks so much for checking out the issue.

No problem @pcosta88 !

I’ll go ahead and mark this thread as resolved. That said, if you do notice anything else crop up down the road, always feel free to let us know here in the forums. We’re here to help.

– Malachite