Confirmation emails not being sent

  • Resolved ndev2k

    (@ndev2k)


    10 years, 5 months ago

    I have recently installed and setup this plugin to take registrations for a darts event I am hosting, however when testing there are no confirmation emails being sent.

    I have double checked the options and it is setup to send.

    I am on a self hosted VPS and the WordPress installation is able to send mails because I receive emails from a plugin that alerts me to admin login attempts and these are coming through fine.

    Any ideas?

    https://www.ads-software.com/plugins/event-registration/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author avdude

    (@avdude)

    The plugin has two settings that must be enabled for mail to send to registrants. The first is in the settings where you can enable/disable mail for the entire plugin, this must be enabled in order to send emails.
    Second,inside each event you have the option to send registration emails (either the default as specified in the settings, or a custom email for that event).
    The plugin does not send registration notifications to the site owner by default, it is assumed the site owner has full access and can review registration data at any time, plus it reduces email clutter. You can however purchase the “Coordinator Module” which will allow you to specify an event coordinator in each event to receive email notifications of registration.

    I am having the same issue. All of my settings are activated and I am still getting people saying they aren’t receiving their confirmation emails. Any advice would be appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
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