Confirmation mail

  • Resolved sostojic9

    (@sostojic9)


    5 years ago

    Last few weeks, after updating plugin or iCalc addon (not sure) my customers doesn’t get confirmation mail after they confirm time slot.

    Does anyone now anything about it?!

    • This topic was modified 5 years ago by sostojic9.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    I’ve just made a test on the indicated page and received the confirmation email without problems. Please test yourself with different email addresses (from different email services) to discard a case of a mail server blacklisted.

    Thank you for using the plugin!

    Thread Starter sostojic9

    (@sostojic9)

    Hi! I tested it, but it came with 45min delay…It works, but few days ago it came in 5 minutes and now 45…
    It’s not a subject but does anyone know is it posssible to unable to change order status to approved if that time slot is already taken… Thanks!

    Plugin Author codepeople

    (@codepeople)

    Hi,

    That delay is in the involved email servers. You may consider using other outgoing email server to get a faster email delivery.

    You can change the status of others manually from the bookings orders list, however in that action the time availability isn’t verified again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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