Confirmation mails: MailPoet Sending service has been temporarily suspended

  • Resolved Sniffe

    (@sniffe)


    1 year, 6 months ago

    Hello,

    my subscribers doesn’t receive a confirmation mail.

    “There was a problem with your sending method. Please check if your sending method is properly configured.”

    Kindly asking you to have a look into the issue. This is the message it is constantly showing. I am using the MailPoet sending service and am in the phase of collecting mails, never sent a newsletter till now.

    Please, people from Mailpoet look into this matter.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @sniffe,

    I see our team contacted you about it on Feb 23 2023, but we never heard anything back from you.

    I re-sent you our email with the necessary steps to restore sending for you, and we will follow up on this case there, okay?

    Thread Starter Sniffe

    (@sniffe)

    Hello @bruberries ,

    Yes this is great! I am waiting for the mail.
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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