confirmation message delays

  • Resolved elequipo

    (@elequipo)


    3 years ago

    Hi, I have this site working with contact form 7 and your plugin. The emails send perfectly, but the confirmation message takes a long time to appear (to much), so the user don′t know if the message was sent and click a lot of times the SEND button.

    Could there be a problem or conflict between this plugin and contact form 7 that makes the message take so long to appear?

    Thanks for your support
    Regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • mbrsolution

    (@mbrsolution)

    Hi, does this happen to everyone email submitted via the Contact Form 7 plugin?

    Have you checked the log files to see if anything shows up regarding the delay of the confirmation message?

    Regards.

    Thread Starter elequipo

    (@elequipo)

    Hi, thanks for your answer.
    This happen to every form that I have in my site yes.
    And here are a screenshot of the last logs from the site:
    https://snipboard.io/UoA9Lf.jpg
    https://snipboard.io/wbR0ih.jpg

    thanks!!!

    mbrsolution

    (@mbrsolution)

    Hi, what happens if you disable our plugin. Do you still have the same issue?

    Regards.

    Thread Starter elequipo

    (@elequipo)

    The problem continue, even if I disable the plugin.
    regards

    mbrsolution

    (@mbrsolution)

    Hi, that means the issue is not related to our plugin.

    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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