• Resolved Redhotka

    (@banny83)


    Hello, we have a form to subscribe to the newsletter on our site. Unfortunately, every time you try to add any e-mail address, you’ll see a message marked as spam.
    We don’t have Akismet plugin enabled.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @banny83 ,

    Please let us know which messages are marked as span, is it the confirmation message sent via Mailpoet to a new subscriber or something different ?

    Please note, most of the spamming issues will relate to the sending service you are using to send your emails. If you are using your hostings email sending method, this sometimes could be black-listed.

    Thank you,
    Tikweb Team

    Thread Starter Redhotka

    (@banny83)

    I try subscribe to list by form on home page. Should I take a screenshot of the form settings?

    Hi @banny83,

    Our plugin acts as an add on of Contact form 7 and the actual form submission
    is handled by contact form 7. Our plugin just adds the user to a mailpoet list
    when the Contact Form 7 form is submitted. So, if you are having issues with spam
    , I guess this could relate to your Contact form 7 setup or other WordPress setup.

    Hope this helps you to track down this issue.

    Thank you,
    Tikweb Team

    • This reply was modified 6 years, 1 month ago by abdurtikweb.
    Thread Starter Redhotka

    (@banny83)

    Ok, thank you for your time.

    • This reply was modified 6 years, 1 month ago by Redhotka.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Confirmed as span’ is closed to new replies.