Confirmed Subscribers are not receiving our notifications

  • Resolved frankdan

    (@danfrankdancom)


    7 years, 11 months ago

    Hi Devon

    https://geraintsmith.com/category/photo-of-the-day/

    We create a Photo of the Day post every day(duh), and send a notification to our subscribers.

    Everything was working fine until December 15, when notifications stopped being received.

    The post notifications appear in Post Notifs Sent, but as far as I can tell, none of our 61 subscribers are actually receiving them.

    I added you, Devon, as a subscriber yesterday.

    Did you get our Confirmation email?

    I’ve tried using a gmail address, and using our domain name email. Neither seems to work.

    Any ideas?

    Thanks, Dan

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Devon Ostendorf

    (@devonostendorf)

    Hi Dan,

    I am sorry you’re having delivery issues! ??

    Nothing has been changed in Post Notif since the release of version 1.1.2 on November 4th. I did not receive a confirmation email when you added me.

    I’m afraid I don’t have anything to suggest other than contacting your hosting company to inquire about whether there is anything they are doing to prevent “automated” emails from being sent by your account (I’d supply them with the specific sending email addresses you’ve tried, as well). Email delivery is a miserable swamp of a place to find yourself; believe me, I feel your pain as I continue to have problems myself.

    Please let me know if you make any headway on this.

    Thanks,
    Devon

    Plugin Author Devon Ostendorf

    (@devonostendorf)

    Hi Dan,

    I hope you’ve been able to get your delivery challenges resolved. Since I have not heard from you for several months, I’m marking this as resolved.

    Thanks,
    Devon

Viewing 2 replies - 1 through 2 (of 2 total)
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