• Resolved ditchwalk

    (@wporg-1)


    A month or two ago my automatic Updraft backups, which had been running reliably each day, suddenly failed. I looked at and ruled out all possible scheduler conflicts with Updraft itself, and accidentally stumbled onto the fact that I was having a plugin conflict.

    After testing, it now seems that disabling WordFence allows the scheduler to run Updraft normally, while enabling WordFence breaks Updraft’s backup schedule. I don’t know why that would be, but because both plugins were working together until a month or two ago my guess is that some change you made to WordFence is causing the problem.

    I reported this to the Updraft support page and I’m reporting it here in case you’ve had other scheduler/cron issues crop up in the past few updates/revisions. Ideally I’d like to be able to run both plugins.

    https://www.ads-software.com/plugins/wordfence/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thanks for the report. I’ll pass this along to have it investigated.

    -Brian

    Hello,
    I think I have the same problem.
    Both plugins are installed and Updraft is unable to process the scheduled backups. Have you found any solution?

    Thank you for your help
    – Davide

    Plugin Author WFMattR

    (@wfmattr)

    @peach1200: I don’t think we have had any other reports of this problem. Do you know if your Wordfence scheduled scans are running? And if you temporarily disable Wordfence, do the scheduled backups continue?

    @first Last: If you are still subscribed to this post — is this problem still happening?

    -Matt R

    Thread Starter ditchwalk

    (@wporg-1)

    Hi Davide,

    I haven’t found a solution, but here’s what I have learned over the past five months….

    — Updraft is not the cause of the scheduler problem, it just reports it. My impression is that having Updraft activated makes the scheduler problem occur more frequently, but since the only way I have to know that there IS a scheduler problem is by Updraft’s report of same, so that could be simple confirmation bias.

    — I tried all of the solutions suggested by Updraft on several occasions, and nothing helped.

    — It’s ridiculous that Updraft can report a problem with the scheduler, but that I can’t actually access that information in any way, to see which programs are causing the problem. (I’m not saying that’s Updraft’s job, but I did try to gain access to that info in other ways and it just doesn’t seem like WordPress wants to provide it.)

    — In order to make sure that I get backups when I want them I have taken to leaving Updraft deactivated, and only using it as needed. When I want a backup I activate the plugin, click ‘Backup Now’, and that works. Then I deactivate the plugin so it won’t contribute to whatever the scheduler problem is.

    — I did turn off several other plugins to see if the scheduler problem persisted, and it did. I do not suspect: WordFence, W3 Total Cache or Broken Link Checker.

    Plugin Author WFMattR

    (@wfmattr)

    @first Last: Thanks for all the details!

    @peach1200: Since it sounds like the problem may be intermittent, you might not want to disable Wordfence, since you would have to wait for a while to see if it happened again. Other possible problems could be if your host has a reverse proxy (like Varnish or others) that serves cached pages to your visitors — if enough visitors see cached pages, it can stop WordPress’s wp-cron (scheduler) from running when it should.

    -Matt R

    Hello WFMattR,
    During the past days I’ve disabled updraft and made a few changes to the website. Now I’ll activate it again and see if the problem persists.
    I will get back to you once I’ve done a few tests.
    In the meantime, thank you for your help!

    Best
    Davide

    Plugin Author WFMattR

    (@wfmattr)

    Ok, thanks!

    -Matt R

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Conflicft with Updraft/Scheduler’ is closed to new replies.